Senior Administration Officer
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 17/08/2026
- Closes
- 30/08/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
“Please be advised sponsorship is not eligible for this post.”Quoted verbatim from the source advert
Role summary
This role provides administrative support to the Renal Office, Renal Ward, and Dialysis Units, focusing on patient appointment booking and managing materials. The post holder will also assist with referrals, ensure RTT pathways are followed, and manage enquiries. It involves cross-covering colleagues and providing day-to-day supervision where needed, including reception duties.
Essential criteria
- oComputer literacy including Microsoft Word, Outlook and Excel. oEducated to GCSE or equivalent standard.
Desirable criteria
- oNVQ 2 in Administration or equivalent or willing to work towards.
- oExperience of working in a busy administrative environment preferably with understanding of the NHS. oExperience in a busy customer facing role. oDecision making and resolving work related issues.
- oExperience of stock control /materials management systems within NHS.
- oThorough working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.
- oKnowledge of Hospital EPR System
- oAbility to communicate effectively with customers & suppliers. oAbility to analyse data, make decisions on own & resolve problems. oAbility to work on own initiative & to prioritise and organise own workload. oExcellent level of verbal and written communication. oAble to apply tact and sensitivity to establish trust and confidence. oAble to manage difficult and distressing situations effectively.
- Commitment to Trust Values and Behaviours
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
- oComputer literacy including Microsoft Word, Outlook and Excel. oEducated to GCSE or equivalent standard.
- oNVQ 2 in Administration or equivalent or willing to work towards.
- oExperience of working in a busy administrative environment preferably with understanding of the NHS. oExperience in a busy customer facing role. oDecision making and resolving work related issues.
- oExperience of stock control /materials management systems within NHS.
- oThorough working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.
- oKnowledge of Hospital EPR System
- oAbility to communicate effectively with customers & suppliers. oAbility to analyse data, make decisions on own & resolve problems. oAbility to work on own initiative & to prioritise and organise own workload. oExcellent level of verbal and written communication. oAble to apply tact and sensitivity to establish trust and confidence. oAble to manage difficult and distressing situations effectively.
- Commitment to Trust Values and Behaviours
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 13d ago · Closes in 1d
Applications close soon — apply now if this is a fit.
Full advert · preview
Job summary
1. To provide administrative support to the Renal Office, Renal Ward and Dialysis Units within the renal medicine service.
2. Booking new and follow-up appointments for patients and ensuring that all appointments are made using correct booking systems and within waiting time targets.
3. Assist in managing materials at ward / department level, acting as a primary point of contact. Undertake weekly service stock takes and input data as required on to computerised ordering systems.
4. Providing cross-cover for colleagues and providing day to day supervision where required. This will also include covering the Renal Outpatient Reception as and when required.
5. Assist in managing and coordinating Referrals received within the department for outpatient clinic appointments and working closely with the clinical team to do this.
_Please be advised sponsorship is not eligible for this post._
_Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested._
Main duties of the job
1. Understanding of RTT, ensuring pathways are followed and completed. Validating Data and tracking patients to monitor pathway journeys and ensure trust targets are achieved.
2. To act as a point of contact to ensure all enquiries are effectively managed and successfull
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