Service Administrator
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 08/09/2026
- Closes
- 22/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This Service Administrator role supports Line Managers and Service Coordinators by providing professional administrative services to patients and visitors. Key duties include coordinating patient appointments, managing administrative processes, and undertaking general clerical tasks. The successful candidate will also proofread clinical letters and monitor waiting times to ensure accurate patient treatment pathways. This position requires excellent communication and IT skills, and the ability to work effectively within a busy team.
Key responsibilities
- Co-ordinate a professional, efficient and effective administrative service to patients and visitors.
- Coordinate and organise the attendance of patients to outpatient, inpatient & day case appointments.
- Ensure all administrative processes and enquiries are dealt with in an efficient and timely manner.
- Undertake general clerical duties to maximise all available capacity.
- Proof read clinical letters.
- Monitor waiting times, ensuring patient treatment pathways are accurate and up to date.
Essential criteria
- See job description text above, and (where applicable) you can download a copy of the full job description
Desirable criteria
- See job description text above, and (where applicable) you can download a copy of the full job description
- General Requirements
- See job description text above, and (where applicable) you can download a copy of the full job description
- See job description text above, and (where applicable) you can download a copy of the full job description
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Royal Devon University Healthcare NHS Foundation Trust
Service Administrator
The closing date is 22 September 2026
Job summary
- The post holder will support the Administration Line Managers/Service Coordinators by Co-ordinating a professional, efficient and effective administrative service to patients and visitors in accordance with Trust policies and standards
- The role will coordinate and organise the attendance of patients to outpatient, inpatient & day case appointments in line with local team and Trust arrangements as instructed
- Ensure all administrative processes; and enquiries are dealt with in an efficient and timely manner, following agreed standard operating procedures, escalating to senior manager as appropriate
- Undertake general clerical duties to maximise all available capacity in an appropriate way
- Proof reading clinical letters (please note there is no audio typing in this role)
- Monitoring waiting times, ensuring that our patients treatment pathways, from referral to treatment are accurate and up to date (for more information on what this means please visit - NHS England Referral to treatment)
- Ensure all information is secure and confidentiality of information is maintained at all times
- Provide excellent customer care which may include communica
Main duties of the job
For more detail about the main duties of this role, please see
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