Customer Centre Service Advisor
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 24/08/2026
- Closes
- 20/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This role supports the Clinical Engineering Service at Leeds Teaching Hospitals NHS Trust, managing medical equipment and coordinating service activities. You will work in the Service Reception Team, providing administrative and operational support to technical and clinical staff. The position involves managing service requests, procuring spare parts, recording equipment information, and handling deliveries. It's a full-time, permanent role based primarily at St James's University Hospital.
Key responsibilities
- Support technical teams by coordinating service requests and managing job workflows.
- Manage and procure spare parts for the repair and maintenance of medical equipment.
- Accurately record equipment and service information using departmental databases.
- Handle incoming equipment for repair and service, ensuring efficient processing and scheduling.
- Manage goods receiving activities, including checking and processing deliveries.
- Maintain equipment inventory records and asset registration data.
Essential criteria
- Please select Apply to view the full Job Description
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 14d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Leeds Teaching Hospitals
Customer Centre Service Advisor
The closing date is 20 September 2026
Job summary
The Clinical Engineering Service is responsible for managing a wide range of medical equipment and associated services across Leeds Teaching Hospitals NHS Trust, supporting the safe and effective delivery of patient care. Working as part of the Service Reception Team, you will play a key role in supporting technical and clinical staff by coordinating service activities and helping to ensure the smooth operation of the department. The post is primarily based at St Jamess University Hospital, with occasional cover required at Leeds General Infirmary.
This is an excellent opportunity for a motivated and organised individual with strong communication and customer service skills to join a friendly and supportive team. If you enjoy working in a busy environment, collaborating with a range of healthcare professionals, and contributing to services that directly support patient care, this role offers a rewarding and varied career within one of the UK's largest NHS Trusts.
Main duties of the job
Clinical Engineering is a large, diverse, and welcoming team within the Medical Physics Department at Leeds Teaching Hospitals NHS Trust, forming part of the Oncology Clinical Service Unit. We play a vital role in supporting patient care by managing the lifecycle of appro
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