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Band 3
Full-time, Flexible working

Band 3 Medical Secretary - Respiratory Medicine

University Hospitals Birmingham NHS Foundation TrustGood Hope Hospital, Rectory Rd, Sutton Coldfield, West Midlands, B75 7RR, United Kingdom£25,760 - £27,476Closes 23/09/2026

At a glance

Band
Band 3
Contract
Permanent
Pattern
Full-time, Flexible working
Posted
10/09/2026
Closes
23/09/2026

Sponsorship verdict

Sponsorship is not clearly stated in this advert.

The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.

Role summary

An enthusiastic Medical Secretary is sought for Respiratory Medicine at Good Hope Hospital. The role involves providing secretarial support to consultants and their teams, including audio typing clinic letters, managing diaries, and booking appointments. The post holder will be a key point of contact for patients and relatives, handling confidential information with empathy and sensitivity. This full-time position requires embodying the trust's values of Kind, Connected, and Bold.

Essential criteria

  • *Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
  • *Business Administration NVQ level 3 or equivalent experience in a clerical environment

Desirable criteria

  • *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  • *Experience of dealing with the Public/Customer service experience
  • *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • *Experience of using IT systems
  • *Experience of working in a busy environment
  • *Experience of working in Healthcare
  • Additional Criteria
  • *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • *Good keyboard / IT skills
  • *Good organisation skills and ability to multitask
  • *Good time management skills
  • *Ability to deal professionally with enquiries from staff
  • *Ability to problem solve
  • *Understand confidentiality and apply the principles
  • *Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to deal with stressful situations and sensitive
  • *Work effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature open and flexible approach to work
  • *Demonstrates care and compassion
  • *Good inter-personal and communication skills.
  • *Good organisational skills
  • *Team Player
  • *Conscientious
  • *Demonstrates reliability, motivation and commitment
  • *Ability to travel to multiple sites
  • *Ability to work under pressure and deal with stressful situations
  • *Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
  • *Business Administration NVQ level 3 or equivalent experience in a clerical environment
  • *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  • *Experience of dealing with the Public/Customer service experience
  • *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • *Experience of using IT systems
  • *Experience of working in a busy environment
  • *Experience of working in Healthcare
  • Additional Criteria
  • *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • *Good keyboard / IT skills
  • *Good organisation skills and ability to multitask
  • *Good time management skills
  • *Ability to deal professionally with enquiries from staff
  • *Ability to problem solve
  • *Understand confidentiality and apply the principles
  • *Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to deal with stressful situations and sensitive
  • *Work effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature open and flexible approach to work
  • *Demonstrates care and compassion
  • *Good inter-personal and communication skills.
  • *Good organisational skills
  • *Team Player
  • *Conscientious
  • *Demonstrates reliability, motivation and commitment
  • *Ability to travel to multiple sites
  • *Ability to work under pressure and deal with stressful situations

Useful to know

Band 3 pay context

Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.

This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.

Application window

Posted 0d ago · Closes in 14d

Plenty of time to prepare a strong application.

Full advert · preview

University Hospitals Birmingham NHS Foundation Trust

Band 3 Medical Secretary - Respiratory Medicine

The closing date is 23 September 2026

Job summary

An exciting opportunity has arisen for an enthusiastic Medical Secretary in Respiratory Medicine at Good Hope Hospital.

The post holder will be a key member of the team and is expected to provide an empathic and sensitive point of contact for patients/relatives and carers, have a confident and calm manner with good communications skills. The post holder will be expected to appropriately manage confidential, complex and sensitive information.

You will support consultants and ILD nurses, book appointments, manage diaries, type letters and support your colleagues and clinicians during times of annual leave and sickness.

The trust values are Kind, Connected and Bold and we are looking for an individual who will embody these values in their attitude and approach to their work and customer service.

The hours are Monday to Friday, 8.30am -- 16.30pm.

For an informal discussion about the role please contact [contact details removed], office Manager, [phone number removed]

Main duties of the job

To provide secretarial support to consultants and their teams with particular responsibility for audio typing clinic letters, discharge summaries, general copy typing of correspondence, minute taking and reports. To provide admin

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