Medical Secretary, HPB
At a glance
- Band
- Band 4
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 27/08/2026
- Closes
- 10/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
“Please be advised that sponsorship is not eligible for this post.”Quoted verbatim from the source advert
Role summary
This is a maternity cover opportunity to join the administrative team for the Hepatobiliary (HPB) team. The role involves providing a specialised, comprehensive, and confidential patient-centred clinical administration and secretarial service to Consultants and their teams. You will act as a senior point of contact, managing enquiries and ensuring clinical documentation is up-to-date. The position also requires effective organisation of patient care pathways in accordance with local and national policies.
Key responsibilities
- Act as a senior point of contact to effectively manage and resolve enquiries, informing relevant personnel and maintaining records.
- Ensure all clinical documentation is up-to-date, orderly, and available for clinical decisions, collaborating with personnel for efficient administrative systems.
- Organise all patients under the care of the consultant and team according to Local and National policy and targets, collaborating with various teams to ensure seamless patient pathways.
- Maintain an efficient office management system, including managing consultant schedules, arranging meetings, composing minutes, and managing office equipment.
- Support team members by demonstrating practices, providing training, cross-covering for colleagues, and offering day-to-day supervision.
- Provide oversight to Support Secretaries for administrative activities like patient bookings and typing, and use hospital systems to manage workload and RTT patient pathways.
Essential criteria
- oECDL or Equivalent experience oNVQ3 in Administration or equivalent oKey skills level 2 in literacy or equivalent
- oExperience at secretary level or trainee secretary level oDecision making and resolving complex work-related issues
- oThorough working in knowledge of Microsoft packages i.e. Outlook, Word, and Excel. oExcellent understanding of general office working procedures
- oExcellent organisation skills oGood Presentation skills oAble to supervise support staff daily oSound decision making oExcellent level of verbal and written communication oAble to demonstrate good persuasion and influencing skills oAble to use judgement and initiative provide information and support oAble to apply tact and sensitivity to establish trust and confidence oEmpathetic approach to managing and resolving enquiries. oAble to manage difficult and distressing situations effectively. oAble to analyse problems and initiate appropriate solutions effectively oAble to compose and transcribe minutes, correspondence, and reports.
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Desirable criteria
- oExperience in a customer facing role
- oAwareness of current issues within the NHS.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 11d ago · Closes in 4d
Plenty of time to prepare a strong application.
Full advert · preview
University Hospitals Coventry and Warwickshire NHS Trust
Medical Secretary, HPB
The closing date is 10 September 2026
Job summary
An opportunity has arisen to join the administrative team for the Hepatobiliary (HPB) team, to provide maternity cover. The aim of the role is to provide a specialised, comprehensive and confidential patient centred clinical administration and secretarial service to Consultants and their teams in accordance with Departmental, Trust and National standards, policies and procedures, and to act as a source of advice and guidance regarding the specialism
Interviews are proposed for week commencing 21st September.
Previous applicants need not apply.
Please be advised that sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
- To act as a senior point of contact to ensure all enquiries are effectively managed and successfully resolved within a prompt timescale, ensuring all relevant personnel are informed as necessary and an appropriate record is maintained.
- To ensure, wherever possible, that all clinical documentation is up-to-date, in an orderly fashion and available whenever clinical decisions are being made, reporting exceptional
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