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Sponsorship-friendly
Band 3
Full-time

Senior Health Care Support Worker Intestinal Rehabilitation

London North West University Healthcare NHS TrustCentral Middlesex Hospital, Acton Lane, London, NW10 7NS, United Kingdom£30,630 - £32,346Closes 05/10/2026

At a glance

Band
Band 3
Contract
Permanent
Pattern
Full-time
Posted
21/09/2026
Closes
05/10/2026

Sponsorship verdict

Candidates needing sponsorship are encouraged to apply.

HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Quoted verbatim from the source advert

Role summary

The Senior Health Care Support Worker will be a vital part of the multidisciplinary Intestinal Failure and Rehabilitation team. Under the supervision of specialist nutrition nurses, the role involves delivering safe and effective patient care for individuals with Intestinal Failure. Key responsibilities include managing patient records, coordinating nurse activities, and facilitating patient pathways. The post holder will also ensure timely provision of supplies and manage the Nutrition Nurse Advice Line.

Essential criteria

  • Functional skills minimum level 1 Maths and English assessed via BKSB (Basic and Key Skills Builder Aptitute Test or GCSE equivalent
  • Completed Care Certificate

Desirable criteria

  • Level 2 or 3 Health Care Qualification/apprenticeship, or completion of Band 3 Excellence in care.
  • Competencies for existing Band 2 substantive HCSW staff who have worked in the trust at least 15 months
  • Knowledge & experience
  • Experience of working in acute hospital setting as a Band 2 HCSW role of equivalent
  • Experience of speaking with patients and healthcare professions via the phone
  • Knowledge of basic IT systems with experience of using computers
  • Experience with NHS Digital Systems and willing to undertake training in local computer systems
  • Skills, abilities and attributes
  • Understanding of responsibility, accountability and confidentiality relevant to the Senior Health Care Worker role
  • Have a basic understanding of the NHS and roles of nurses, doctors, dietitians and pharmacists within the Intestinal Failure Rehabilitation Teamabilitations
  • Able to communicate clearly and concisely over the phone, face to face and in writing
  • Evidence of continuing professional development
  • Previous experience of working with patients with complex health needs
  • Good attendance record
  • Education/qualifications
  • Functional skills minimum level 1 Maths and English assessed via BKSB (Basic and Key Skills Builder Aptitute Test or GCSE equivalent
  • Completed Care Certificate
  • Level 2 or 3 Health Care Qualification/apprenticeship, or completion of Band 3 Excellence in care.
  • Competencies for existing Band 2 substantive HCSW staff who have worked in the trust at least 15 months
  • Knowledge & experience
  • Experience of working in acute hospital setting as a Band 2 HCSW role of equivalent
  • Experience of speaking with patients and healthcare professions via the phone
  • Knowledge of basic IT systems with experience of using computers
  • Experience with NHS Digital Systems and willing to undertake training in local computer systems
  • Skills, abilities and attributes
  • Understanding of responsibility, accountability and confidentiality relevant to the Senior Health Care Worker role
  • Have a basic understanding of the NHS and roles of nurses, doctors, dietitians and pharmacists within the Intestinal Failure Rehabilitation Teamabilitations
  • Able to communicate clearly and concisely over the phone, face to face and in writing
  • Evidence of continuing professional development
  • Previous experience of working with patients with complex health needs
  • Good attendance record

Useful to know

Band 3 pay context

Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.

This advert: £30,630 – £32,346 — outside the standard scale; check for HCAS/London weighting.

Application window

Posted 1d ago · Closes in 14d

Plenty of time to prepare a strong application.

Full advert · preview

London North West University Healthcare NHS Trust

Senior Health Care Support Worker Intestinal Rehabilitation

The closing date is 05 October 2026

Job summary

The Senior Health Care Support Worker plays a vital role within the multidisciplinary Intestinal Failure and Rehabilitation team. Under the guidance and supervision of the specialist nutrition nursing team the post holder will be responsible for providing services in accordance with the Trusts values and behaviours in the delivery of safe and effective patient care for patients with Intestinal Failure.

Main duties of the job

Successfully manage the Intestinal Failure Database and Registry, maintaining accurate patient records and supporting service reporting requirements.

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Coordinate Nutrition Nurse activities and clinic schedules to ensure efficient service delivery.

Facilitate patient pathways by creating and managing encounters for the Nurse-Led Rapid Access Clinic.

Ensure timely provision of ancillary supplies and equipment for patients receiving IV therapies.

Lead the administration and follow-up of the Nutrition Nurse Advice Line, ensuring all calls are documented, actioned, and resolved appropriately.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a dive

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