Clinical Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 18/09/2026
- Closes
- 24/09/2026
Sponsorship verdict
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The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This is an exciting opportunity for an experienced Clinical Administrator to join the Urology Admin Team at Freeman Hospital. The role involves coordinating, organising, and booking patients via the e-referral service. The successful candidate will provide comprehensive administrative support to consultants and medical staff, manage their own workload, and communicate with patients regarding appointments. Excellent customer care, communication, and IT skills are essential for this fast-paced office environment.
Key responsibilities
- Coordinate, organise, and book patients via the e-referral service.
- Provide comprehensive support to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists.
- Communicate with patients regarding appointments and admissions at the request of the medical team.
- Provide cover for colleagues within your team during times of absence.
- Organise and prioritise your own workload.
Essential criteria
- Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
- English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
- Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1
- Experience of secretarial/administrative procedures
- IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
- Advanced keyboard skills including a high standard of word processing skills
- Excellent communication skills
- Ability to work without direct supervision
- Ability to manage time effectively and work on own initiative
- Ability to accurately input, collate and present information
Desirable criteria
- NHS Administration/Secretarial experience
- Working Knowledge of NHS Systems e.g. eRecord, System One
- Knowledge of medical terminology
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 6d
Plenty of time to prepare a strong application.
Full advert · preview
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Clinical Administrator
The closing date is 24 September 2026
Job summary
An exciting opportunity has arisen within Urology for an enthusiastic, self-motivated and hard-working experienced Clinical Administrator to join our Admin Team.
The Urology Department at Freeman Hospital is one of the leading providers of urology services in the UK. We provide care to patients in the North East - around Newcastle upon Tyne and extending in to Cumbria and the Scottish borders.
The successful applicant should have excellent customer care and communication skills, a confident telephone manner, good IT skills, show attention to detail, excellent organisational skills, have the ability to use their own initiative and have previous experience of working in a fast paced office environment. Working well as part of a team and a positive proactive attitude is essential.
You will be expected to organise and prioritise your own workload and this will require you to be flexible and adaptable to meet the changing needs of the service.
- Interview Date Friday 09 October 2026
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
- The successful candida
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