Mental Health Wellbeing Practitioner - Single Point of Contact
At a glance
- Band
- Band 5
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 27/08/2026
- Closes
- 10/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role involves working within the Mental Health Single Point of Contact service, triaging individuals in distress, families, carers, and professionals. The post holder will assess mental health needs using a recognised triage tool and compassionate interventions, prioritising urgency. You will connect individuals to appropriate mental health and well-being provision and liaise with health colleagues and partner organisations to ensure continuity of care. The role requires autonomous work, providing high-quality clinical triage and risk management.
Essential criteria
- Meets all essential criteria as per attached job description/person specification
Desirable criteria
- Meets all desirable criteria as per attached job description/person specification
- Meets all essential criteria as per attached job description/person specification
- Meets all desirable criteria as per attached job description/person specification
- Qualifications & Knowledge
- Meets all essential criteria as per attached job description/person specification
- Meets all desirable criteria as per attached job description/person specification
- Meets all essential criteria as per attached job description/person specification
- Meets all desirable criteria as per attached job description/person specification
Useful to know
Agenda for Change 2024/25 pays Band 5 at £29,970 – £36,483 a year, across England.
This advert: £32,557 – £39,631 — outside the standard scale; check for HCAS/London weighting.
Posted 11d ago · Closes in 4d
Plenty of time to prepare a strong application.
Full advert · preview
Betsi Cadwaladr University Health Board
Mental Health Wellbeing Practitioner - Single Point of Contact
The closing date is 10 September 2026
Job summary
Are you looking to be part of an exciting team within the MHLD division? Are you driven to improve the care and experience of all age patients who access mental health services? Are you looking for an opportunity to play a pivotal role in Betsi Cadwaladr University Health Board's, first point of contact for patients accessing mental health services?
This is a pivotal role for individuals who access the Mental Health Single Point of Contact service, including individuals in distress, families/carers and professionals such as Police, GP's, A&E, WAST and Local Authority.
Using a recognised triage tool and compassionate focused interventions the post holder will assess the mental health needs of the individual using a range of communication methods adaptable to the needs of individuals, families/carers and partner organisations to review mental health telephone enquiries through assessing symptoms and health information, prioritising for urgency.
This role involves connecting individuals to the most appropriate mental health and well-being provision to meet their needs in a timely manner, including those with common mental health problems and those with more complex, acute and high-risk presentations. You will be re
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