Radiology Senior Appointments Clerk
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 02/09/2026
- Closes
- 24/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves working as a Radiology Senior Appointments Clerk within a busy department, responsible for booking a wide range of imaging appointments. Key duties include monitoring patient waiting lists, ensuring targets are met, and liaising with clinical staff and patients. The successful candidate will also handle administrative tasks, data entry, and provide support and training to other team members. The position requires excellent organisational and communication skills, and includes evening, weekend, and bank holiday duties.
Essential criteria
- We are Kind
- We are Open
- We are Honest
- NVQ3
- Educated to GCSE level
Desirable criteria
- ECDL
- Experience in Radiology appointments
- Use of computer systems
- Awareness of government targets.
- Ability to communicate to staff/line managers and other departments.
- Experience in dealing with members of the public
- Supervisory skills with knowledge of Trust HR policies
- Experience of Data collection, analysis and reporting
- Good organisational skills
- Ability to relate effectively and communicate clearly and professionally at all levels.
- Able to work within a team environment / operate as a team member.
- To be self-motivated.
- To show initiative.
- To be organised with a logical approach to work.
- To have standard keyboard skills.
- Can work well under pressure and remain calm in difficult situations
- Knowledge of PAS and RIS
- Good communication skills
- Flexible team worker
- Knowledge of e mail systems
- Knowledge of medical terminology
- Pleasant telephone manner
- Other
- Comply with departmental Policies and Procedures
- Be self-motivated and show initiative
- Professional manner
- Ability to produce high quality work and work to tight deadlines
- Our Values
- We are Kind
- We are Open
- We are Honest
- NVQ3
- Educated to GCSE level
- ECDL
- Experience in Radiology appointments
- Use of computer systems
- Awareness of government targets.
- Ability to communicate to staff/line managers and other departments.
- Experience in dealing with members of the public
- Supervisory skills with knowledge of Trust HR policies
- Experience of Data collection, analysis and reporting
- Good organisational skills
- Ability to relate effectively and communicate clearly and professionally at all levels.
- Able to work within a team environment / operate as a team member.
- To be self-motivated.
- To show initiative.
- To be organised with a logical approach to work.
- To have standard keyboard skills.
- Can work well under pressure and remain calm in difficult situations
- Knowledge of PAS and RIS
- Good communication skills
- Flexible team worker
- Knowledge of e mail systems
- Knowledge of medical terminology
- Pleasant telephone manner
- Other
- Comply with departmental Policies and Procedures
- Be self-motivated and show initiative
- Professional manner
- Ability to produce high quality work and work to tight deadlines
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 22d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
RADIOLOGY SENIOR APPOINTMENTS CLERK - Band 3
37.5 hrs
1 X WTE
Do you want to be part of our very friendly, hard-working and forward-thinking Appointments Team? If yes - a vacancy has arisen in this area of the Radiology Department.
Merseyside and West Lancashire Teaching Hospitals is a busy acute trust situated 8 miles from Liverpool City Centre, which is committed to delivering the highest quality patient care. It consists of two hospital sites - Whiston and St Helens Hospitals and three community-based departments.
The Radiology department performs over 310,000 examinations per year and provides a 7-day imaging service; therefore the post will include evening, weekend and bank holiday duties on a rota system.
The successful candidate will work as part of a team to ensure the smooth running of this very busy department, by booking a wide range of imaging appointments.
Applicants should be hard working, enthusiastic and well-motivated with excellent organisational skills and both written and verbal communication skills. Previous experience of telephone work will be an advantage.
Successful applicants will require a satisfactory enhanced disclosure from the Criminal Records Bureau.
_The JD & PS are currently under AfC review and are subject to change._
Main duties of the job
Make appointments on the Radiology Information System followi
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