Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Part-time, Job share
- Hours / week
- 45
- Posted
- 14/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role involves providing comprehensive administrative support to the Diabetes Service across Cambridgeshire. Key duties include processing referrals, managing waiting lists, maintaining patient records, and handling correspondence across various IT systems. The post holder will communicate professionally with clinicians and service users, coordinate interpreters, and support team operations. The role is based at admin hubs in Huntingdon, Cambourne, Peterborough, or Doddington.
Key responsibilities
- Manage and coordinate inbound and outbound communications and correspondence.
- Efficiently coordinate appointment scheduling and proactively manage waiting lists.
- Input and update service user information and activity on computerised systems.
- Process and triage referrals across multiple pathways, applying specialist knowledge.
- Effectively manage a high volume of incoming calls while navigating multiple systems.
- Provide operational support, supervision, training, mentorship, and cover to colleagues.
Essential criteria
- Educated to GCSE level with four GCSEs at 4-9 or A-C including English or equivalent
- High level of written and spoken English.
- Experience of working in a busy and fast paced environment
- Working with multiple people of various roles.
- Experience of planning and organising own workload
- Experience of administration duties & tasks
- Good organisational skills
- Good computer/IT literacy skills
- Effective communicator with the ability to adopt an appropriate style & method of communication.
- Attention to detail & accuracy of work.
- Able to work on own initiative
- Able to work as part of a team.
- Able to work under occasional pressure/stress.
- Clear understanding of the importance of confidentiality
Desirable criteria
- Level 2 or higher qualification in Administration or equivalent experience.
- Experience of working in an NHS environment preferably an NHS office environment.
- Experience in using computer programmes including health care IT systems
- Knowledge of Data Protection Act
- Ability to travel independently and in a timely manner across Cambridgeshire and Peterborough to meet strict deadline
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Cambridgeshire and Peterborough NHS Foundation Trust
Administrator
The closing date is 28 September 2026
Job summary
OPAC Administration Services are recruiting a enthusiastic and motivated Administrators to support the Diabetes Service.
The successful candidate will be providing patient focused administration support to a countywide service covering Cambridge, Fenland, Peterborough & Huntingdon liaising with our Nurses and services users to ensure an effective, efficient & streamlined service.
The roles will be based at our Admin hubs in Huntingdon, Cambourne, Peterborough or Doddington.
We currently have 2 part-time vacancies, equating to a total of 45 hours per week. However, we welcome applications from candidates seeks either full-time or part-time administrative roles to collectively fulfil these hours.
Please do make contact if you would like to discuss the role further.
Please note for this role you will be required to travel independently around the county meeting strict time deadlines
Main duties of the job
The role involves providing comprehensive administrative support to our Diabetes Service.
Responsibilities include processing referrals, managing waiting and triage lists, maintaining accurate service user records, and handling correspondence and data across multiple IT systems.
The postholder will communicate professionally with refer
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.