Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 14/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role is for an Administrator within the West Kent Neuropsychiatry Administration Team, providing direct support to the clinical team. You will manage your own workload, create and maintain spreadsheets, handle electronic diary management, and communicate effectively with internal and external stakeholders. The position involves front-line contact with service users and carers, and includes supervising a Band 2 Assistant Administrator after a probation period. Occasional travel to the East Kent office in Ashford may be required.
Key responsibilities
- Maintain accurate and prompt records on electronic systems like RiO, adhering to information governance policies.
- Understand and appropriately use email, calendar, and centralised services for room bookings.
- Support the Administration Business Co-ordinator/Performance and Quality and Administration Manager in ensuring teams conform to Health and Social Care Records policy and RiO user guidance.
- Supervise Band 2 administrative staff, including work allocation and monitoring standards, ensuring equality of workload.
- Produce high-quality documents from various software, including digital dictation.
- Take minutes of local meetings and type them onto team templates.
Essential criteria
- GCSE Grade A to C in Maths and English with excellent spelling and command of the English language
- A minimum of three years experience of working in an administrative role in a healthcare environment
- At least one year's experience in supervision of staff
- Excellent communication skills via a variety of methods (telephone, verbal, video)
- Good knowledge of microsoft applications including Outlook, Word, Excel and Teams
Desirable criteria
- NVQ in Business Administration
- Working in the NHS
- Knowledge or RiO
- Ability to take Minutes of Meetings
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Kent and Medway Mental Health NHS Trust
Administrator
The closing date is 28 September 2026
Job summary
Previous applicants need not apply.
You will be part of the West Kent Neuropsychiatry Administration Team who provides direct administrative support to the West Kent Neuropsychiatry Clinical Team.
You will also be expected to liaise effectively with employees at all levels throughout the organisation and with external organisations as required, using verbal, written and electronic media.
You will be expected to work on own initiative with the ability to organise own workload and exercise discretion as to the degree of urgency and importance required, create and maintain spreadsheets and databases, have experience of electronic diary management, be an excellent communicator and ability to remain calm in sometimes difficult situations.
You will have front line contact with service users, carers and the general public or other external stakeholders, as well as internal colleagues.
You will also be expected to supervise the Band 2 Assistant Administrator after the six month probation period.
You may, from time to time, be required to travel to our East Kent Neuropsychiatry office in Ashford to provide cover/support to our admin colleagues and clinicians so a car owner would be beneficial.
Main duties of the job
- To maintain records on electronic systems su
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