Band 3 Administrator- Urgent Community Response / Virtual Wards
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Posted
- 14/09/2026
- Closes
- 20/09/2026
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Role summary
This is a Band 3 Administrator role within Urgent Emergency Care, specifically supporting Urgent Community Response and Virtual Wards in Solihull Community Services. The role involves taking referrals, stock control, ordering, and minute-taking for meetings. The administrator will support the Admin Team and clinicians, working in a busy, dynamic environment. The team provides admin cover between 8am-6pm Monday-Friday and 9am-5pm Saturdays and Sundays, including bank holidays.
Essential criteria
- * Good general education, including GCSE English and Maths (Grade A C / 9--4).
- * NVQ Level 3 in Business Administration or equivalent administrative experience.
Desirable criteria
- * IT qualification such as ECDL.
- * RSA Level 3 typing or equivalent experience within administrative environment.
- * Experience working with the public and delivering high-quality customer service.
- * Experience using Microsoft Office applications (Word, Excel, Outlook).
- * Experience using IT systems for data entry and information retrieval.
- * Experience working in a busy, fast-paced environment.
- * Understanding of confidentiality, data protection and information governance requirements.
- * Good general education, including GCSE English and Maths (Grade A C / 9--4).
- * NVQ Level 3 in Business Administration or equivalent administrative experience.
- * IT qualification such as ECDL.
- * RSA Level 3 typing or equivalent experience within administrative environment.
- * Experience working with the public and delivering high-quality customer service.
- * Experience using Microsoft Office applications (Word, Excel, Outlook).
- * Experience using IT systems for data entry and information retrieval.
- * Experience working in a busy, fast-paced environment.
- * Understanding of confidentiality, data protection and information governance requirements.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 6d
Plenty of time to prepare a strong application.
Full advert · preview
University Hospitals Birmingham NHS Foundation Trust
Band 3 Administrator- Urgent Community Response / Virtual Wards
The closing date is 20 September 2026
Job summary
Applications are invited for the post of Band 3 Administrator within Urgent Emergency Care which includes Care Coordination, Urgent Community Response, Virtual Wards in Solihull Community Services.
Division 7 focuses on the system working across Birmingham and Solihull between our health and social care partners. The Division brings together Solihull Community Services, our Discharge Hubs across all our acute hospital sites and UHBs intermediate care beds into a single management structure. Division 7 also works closely with Division 3 on the strategy and delivery of Older Persons Assessment and Liaison Team (OPAL), the multidisciplinary interface service based at our hospital's front doors.
The Solihull Urgent Community Response and Virtual Ward Team work as part of the Division to deliver Urgent Community Response, supporting patients within their own homes who are at risk of hospital admission to facilitate them being seen, assessed and treated at home. Virtual Wards aim to deliver intervention within the patient's usual place of residence to provide rehabilitation at home, supporting hospital avoidance and early supported discharge. The team work collaboratively with GPs, OPAL plus, West Midlands
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