Patient Safety & Quality Improvement Administrator
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 17/08/2026
- Closes
- 31/08/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role provides high-quality administrative and programme support to the Patient Safety and Quality Improvement (QI) teams. Duties include coordinating meetings, preparing reports, managing incident-related data, and supporting improvement projects. The administrator will work closely with clinical and non-clinical teams to drive safer systems and continuous improvement. Strong communication, attention to detail, and ability to manage competing priorities are essential.
Essential criteria
- Good standard of general education (5 GCSEs or equivalent at Grade C/4 or above, including Maths and English)
- Evidence of Continued Professional Development.
Desirable criteria
- Knowledge of health related assurance and compliance activity.
- Training in Patient Safety or Quality Improvement methodology.
- Significant experience in a senior administrative role within a large, complex organisatio
- Proven experience in minute-taking for formal meetings and preparing agendas and reports.
- Experience managing complex diaries and arranging events and seminars
- Prior experience working within the NHS or a healthcare environment
- Awareness or experience of quality improvement projects
- Skills, abilities, and knowledge
- Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, and Teams).
- Ability to maintain and update electronic filing systems and databases.
- High level of diplomacy, tact, and the ability to handle confidential and sensitive information.
- Previous experience with Risk Management Systems (E.g. Datix) and other NHS-specific platforms.
- Good standard of general education (5 GCSEs or equivalent at Grade C/4 or above, including Maths and English)
- Evidence of Continued Professional Development.
- Knowledge of health related assurance and compliance activity.
- Training in Patient Safety or Quality Improvement methodology.
- Significant experience in a senior administrative role within a large, complex organisatio
- Proven experience in minute-taking for formal meetings and preparing agendas and reports.
- Experience managing complex diaries and arranging events and seminars
- Prior experience working within the NHS or a healthcare environment
- Awareness or experience of quality improvement projects
- Skills, abilities, and knowledge
- Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, and Teams).
- Ability to maintain and update electronic filing systems and databases.
- High level of diplomacy, tact, and the ability to handle confidential and sensitive information.
- Previous experience with Risk Management Systems (E.g. Datix) and other NHS-specific platforms.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 13d ago · Closes in 2d
Applications close soon — apply now if this is a fit.
Full advert · preview
The Queen Elizabeth Hospital King's Lynn NHSFT
Patient Safety & Quality Improvement Administrator
The closing date is 31 August 2026
Job summary
The Patient Safety and Quality Improvement Administrator provides high-quality administrative and programme support to the Patient Safety and Quality Improvement (QI) teams. The role provides essential support to patient safety processes, quality improvement programmes, and key governance activities across the Trust.
Duties include coordinating meetings, preparing reports, managing incident-related data, supporting improvement projects, and ensuring high standards of accuracy, professionalism and confidentiality. The post involves working closely with clinical and non-clinical teams, helping to drive safer systems, better experiences and continuous improvement for patients and staff. Strong communication skills, excellent attention to detail, and the ability to manage competing priorities are essential.
Main duties of the job
Provide comprehensive administrative support to the Patient Safety Manager, QI Manager and wider Patient Safety and Quality Improvement (PSQI) team.
Coordinate complex governance meetings (e.g. Safety Incident Review Forum, Patient Experience & Safety Forum, Room for Improvement Scheme) and Task & Finish groups, including agendas, high-quality minutes and action tracking.
Work closely with Chai
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