IT Technician - Developmental Role
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Posted
- 26/08/2026
- Closes
- 09/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role is for an IT Technician within the Digital Support team, providing first and second-line IT support and maintaining critical IT systems. You will resolve hardware, software, and access issues for Trust staff, and install and configure IT equipment. The position offers an opportunity to develop technical expertise while contributing to patient care services.
Essential criteria
- GCSE Maths and English (Grades A - C) or equivalent
Desirable criteria
- ITIL Foundation Certificate
- NVQ II in Information Technology or equivalent level of experience
- Minimum of 2 years working in an IT infrastructure environment
- Experience of working in either a Service Desk environment or an IT support
- Customer Care experience
- Skills/ Abilities
- Ability to understand and interpret user requirements and develop and communicate appropriate responses
- Ability to influence people and decisions
- Excellent analytical and judgement skills
- Ability to work to set timescales
- Ability to work on own initiative when this is required
- Presentation, Teaching and Training skills
- Excellent verbal and written communication skills.
- Legible Handwriting
- Knowledge of IT Network configurations
- Knowledge of Wired & Wireless Networks and Management
- Knowledge of PC and Server Network configurations
- Knowledge of Network security and implementation methods
- Additional requirments
- Demonstrates a professional attitude to working e.g. timekeeping, reliability
- Access to transport and the ability to travel within the required geographical area
- Understanding the culture of the NHS
- GCSE Maths and English (Grades A - C) or equivalent
- ITIL Foundation Certificate
- NVQ II in Information Technology or equivalent level of experience
- Minimum of 2 years working in an IT infrastructure environment
- Experience of working in either a Service Desk environment or an IT support
- Customer Care experience
- Skills/ Abilities
- Ability to understand and interpret user requirements and develop and communicate appropriate responses
- Ability to influence people and decisions
- Excellent analytical and judgement skills
- Ability to work to set timescales
- Ability to work on own initiative when this is required
- Presentation, Teaching and Training skills
- Excellent verbal and written communication skills.
- Legible Handwriting
- Knowledge of IT Network configurations
- Knowledge of Wired & Wireless Networks and Management
- Knowledge of PC and Server Network configurations
- Knowledge of Network security and implementation methods
- Additional requirments
- Demonstrates a professional attitude to working e.g. timekeeping, reliability
- Access to transport and the ability to travel within the required geographical area
- Understanding the culture of the NHS
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £26,300 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 12d ago · Closes in 3d
Applications close soon — apply now if this is a fit.
Full advert · preview
Rotherham Doncaster and South Humber NHSFT
IT Technician - Developmental Role
The closing date is 09 September 2026
Job summary
Are you passionate about technology and delivering excellent customer service? Join our Digital Support team where you'll provide first and second-line IT support, help maintain critical IT systems and equipment, and work with colleagues across the Trust to keep digital services running smoothly. You'll have the opportunity to develop your technical expertise while making a real difference to the services that support patient care.
Main duties of the job
As an IT Technician, you will provide first and second-line technical support to Trust staff, resolving hardware, software and access issues through the service desk, remote support tools and on-site visits.
You will install, configure and maintain IT equipment and user accounts, ensuring systems, devices and records are managed accurately and in line with Trust standards and service levels.
Working closely with colleagues, suppliers and end users, you will help deliver a reliable, customer-focused IT service while supporting the ongoing development and improvement of digital services across the Trust.
About us
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.
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