Rotational Booking Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Part-time, Flexible working
- Posted
- 14/09/2026
- Closes
- 20/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This role involves joining the Imaging Modality administration team, providing high-quality administrative support. You will handle tasks such as typing, reception duties, customer service, maintaining databases, and booking appointments. The position requires working independently and as part of a team, often being the first point of contact for the department. It may involve rotating shifts, possible weekends, and working at Addenbrooke's Hospital and Saffron Walden Community Hospital.
Key responsibilities
- Provide high quality administrative support to the department.
- Perform typing, reception duties, and customer service tasks.
- Maintain databases, book appointments/meetings, and manage filing.
- Organise and book meeting rooms.
- Answer general queries and explain departmental information.
Essential criteria
- oEducated to GCSE level or equivalent
- oNVQ level 2 Customer Service/Business Admin/ITQ or equivalent
- oExperience of working in a busy office environment or reception role
- oExperience of prioritising, planning and organising own tasks
- oWorking within guidelines
- oExperience of customer service or dealing with the public
- oData entry
- oExperience of IT packages - Microsoft Office
- oUnderstanding confidentiality and data protection
- oUnderstanding of customer service
- oAbility to work as part of a team
- oGood communication skills including telephone, e-mail and face to face
- oAbility to follow processes and procedures
- oHigh level of ability to organise and manage own time keeping to schedule and deadlines
- oKeyboard skills
- oGood organisational skills
- oAbility to meet deadlines
- oWilling to take on and learn new skills
- oAbility to show attention to detail and accuracy
- oAbility to adapt to change
- oAbility to work under pressure
- oAbility to store and safeguard confidential documents
- oThe ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - Safe, Kind, Excellent.
Desirable criteria
- oAdmin or equivalent experience
- oPrevious experience of working in the NHS
- oPrevious experience of working within medical records
- oExperience of call handling
- oExperience of dealing with difficult situations and confrontations
- oKnowledge of Trust information systems
- oKnowledge of the Trust including awareness of the Trust's priorities
- oKnowledge of medical terminology
- oAbility to adapt to change
- oWillingness to learn new skills
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 6d
Plenty of time to prepare a strong application.
Full advert · preview
Cambridge University Hospital NHS Foundation Trust
Rotational Booking Administrator
The closing date is 20 September 2026
Job summary
An opportunity has arisen to join the administration team within the Imaging Modality. You should have the ability to work well under pressure, be organised and have excellent attention to detail. You must be able to work both independently and as part of a team, liaising with staff at all levels in a confident manner and be willing to learn.
We are a diverse and friendly team who are dedicated and highly motivated to ensure both patients and staff receive the best service. As part of our Imaging Administration team, you will be required to work on a rotating shift pattern within our specialist areas. This is to broaden your skills and knowledge and to assist colleagues in different departments.
The vacancy may involve working both at Addenbrooke's Hospital and Saffron Walden Community Hospital, CB11 3HY, dependant on department.
The vacancy will involve shift work and possible weekends, dependant on department.
Main duties of the job
You will provide high quality administrative support to the department.
Tasks will include typing, Reception duties, customer service, maintaining databases, booking appointments / meeting, filing, organising and booking meeting rooms and general administrative support to the Department.
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