Medical Receptionist
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Posted
- 06/08/2026
- Closes
- 30/08/2026
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Role summary
This role involves a wide range of administrative duties and general support for the multidisciplinary team. Key tasks include scanning and processing documents, filtering medical reports, and some reception duties like greeting patients and managing appointments. The post holder will act as a central point of contact for patient correspondence, ensuring information distribution to the clinical team and liaising with external agencies. Candidates must be able to cover either morning (7:45 am - 1:00 pm) or afternoon (1:00 pm - 6:30 pm) shifts.
Key responsibilities
- Receive and process correspondence from hospitals and other healthcare providers.
- Scan and upload documents onto the EMIS clinical system, ensuring accurate patient record management.
- Review and appropriately allocate documents within EMIS, forwarding to the relevant clinician.
- Initiate and respond to requests from patients, practice staff, and external agencies.
- Provide administrative support and cover for colleagues during periods of absence.
- Manage and resolve patient queries efficiently, escalating issues where appropriate.
Essential criteria
- Educated to GCSE level or equivalent;
- GCSE Mathematics & English (C or above);
- AMSPAR Receptionists Qualification;
- NVQ Level 2 in Health and Social Care;
- Experience working with the general public.
Desirable criteria
- Experience in administrative duties;
- Experience working in a health care setting;
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
Posted 24d ago · Closes in 1d
Applications close soon — apply now if this is a fit.
Full advert · preview
Primary Care Management Solutions Ltd
Medical Receptionist
The closing date is 30 August 2026
Job summary
To be responsible for undertaking a wide range of administration
duties and the provision of general support to the multidisciplinary
team. Duties can include but are not
limited to, scanning and processing of documents, processing and filtering
medical reports and letters via DOCMAN; some reception duties including greeting
and directing patients, effective use of the appointment system, booking
appointments, processing of information and assisting patients as required.
To act as the central point of contact for patients letters,
reports and other such documentation and ensuring the distribution of
information, messages and enquiries for the clinical team, liaising with
multidisciplinary team members and external agencies such as secondary care
and community service providers.
- Applicants must be able to cover either of the following shifts:
-
Morning shift: 7:45 am 1:00 pm
-
Afternoon shift: 1:00 pm 6:30 pm
-
Candidates unable to commit to the above shift patterns will not be considered .
-
Knowledge of EMIS is desirable (but not essential).
"No canvassing or recruitment agencies, please."
Main duties of the job
The
following are the core responsibilities of the administrator. There may be on
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