Deputy Team Leader
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 27/08/2026
- Closes
- 06/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role is for a Deputy Team Leader at Moorfields Outpatient Clinic in Croydon University Hospital, with some travel to Moorfields Eye Hospital in City Road, London for training. The post holder will manage a professional, comprehensive, and efficient administration service for the Moorfields Croydon Directorate, ensuring a caring service for patients. Key responsibilities include direct line management of the Clinic Coordinator Team and deputising for the Team Leader. The role requires an organised, proactive, and strong communicator who can adapt to new challenges.
Key responsibilities
- Manage a professional, comprehensive and efficient administration service for the Moorfields Croydon Directorate.
- Directly line manage the outpatient clinic coordinators allocated to their sub-specialties.
- Deputise for the Team Leader to ensure service continuity when they are absent.
- Provide a professional, comprehensive and efficient reception and administration service to the Trusts outpatient clinics.
- Ensure high standards of data entry and quality are achieved and sustained across all services.
- Book all transport and interpreting services, ensuring specific requirements are communicated in a timely manner.
Essential criteria
- NVQ Level 4 in Administration / Customer service or demonstrable equivalent level of knowledge and experience
- Good general education including English and maths to GCSE A-C or equivalent
- Evidence of continuing education and development
- Experience of working in a busy and demanding customer/patient-facing role
- Experience of managing/supervising a team and effective staff management
- Experience of working in a multi-disciplinary team
- Knowledge of NHS outpatient targets
Desirable criteria
- Experience of working in the NHS
- Knowledge of MEH Patient Administration System (PAS) and OpenEyes
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £33,262 – £36,027 — outside the standard scale; check for HCAS/London weighting.
Posted 11d ago · Closes in 0d
Applications close soon — apply now if this is a fit.
Full advert · preview
Moorfields Eye Hospital NHS Foundation Trust
Deputy Team Leader
The closing date is 06 September 2026
Job summary
Moorfields Eye Hospital invites applications for the post of Deputy Team Leader based at Moorfields Outpatient Clinic in Croydon University Hospital and its supporting sites in Purley. This post will also require some travel to Moorfields Eye Hospital in City Road, London for training purposes.The post holder will be responsible for managing a professional, comprehensive and efficient administration service for the Moorfields Croydon Directorate and to ensure that an efficient and caring service is provided to all patients within our services. The role will require direct line management of the Clinic Coordinator Team to ensure that a high-quality administrative service is provided to our patients.Previous NHS experience is desirable but not essential. The successful candidate will be organised, proactive and a strong communicator who is able to adapt quickly to new challenges. We are passionate about delivering an excellent service to patients and you will play a crucial role in ensuring that this is achieved.
Main duties of the job
The Deputy Team Leader is one of the key management roles within the Outpatients team who along with the Team Leader, Clinic Manager and Assistant Divisional Manger will help ensure the Trusts goals are achieved. The
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