PTS Operations Manager
At a glance
- Band
- Band 7
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 05/09/2026
- Closes
- 17/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
“Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/Health and Care Worker visas as set out at gov.uk.”Quoted verbatim from the source advert
Role summary
This role is for a highly motivated and flexible PTS Operations Manager to join the Patient Transport Service management team in Greater Manchester (east 2), based at Whitefield station. The successful candidate will be responsible for the effective management of staff in PTS operations, ensuring a first-class service. Key duties include providing transport services for non-urgent patients, ensuring safety standards, and meeting quality and performance targets. The manager will also foster collaborative working and stakeholder engagement to ensure service sustainability.
Essential criteria
- Degree or equivalent experience
- Recognised management qualification(s) gained through additional study
- Evidence of recent, ongoing personal development
- Highly developed knowledge of NHS national and local context
- Holds a valid driving licence, regular requirement for driving
- Substantial management experience and knowledge in related commercial, operational health and social care services
- Experience across a number of disciplines including performance management, information systems, contracting, staff management and financial management
- Experience of leading, managing and motivating high performing, disparate teams in a strong performance management culture
- Experience of leading and successfully implementing change, able to communicate changes when facing a degree of hostility
- Budget management experience
- Skills and Competencies
- Ability to identify and assess risks, anticipate difficulties and successfully address them
- Ability to translate and communicate strategic goals into effective and achievable operational plans, and capable of ensuring effective performance management of implementation
- Innovative and commercial thinking ability
- Ability to maintain confidentiality and deal with situations in a sensitive manner
- ICT literate, including ability to analyse and manipulate data
- Strong analytical and critical reasoning skills, able to analyse highly complex data and identify key trends and actions
- Persuasive oral and written communication style, able to adapt to different audiences
- Ability to negotiate and influence across organisational boundaries and through all levels of staff and management
- Ability to handle detail within plans and make informed decisions and judgements
- Personal credibility with internal and external stakeholders and staff
- Demonstrable compassionate and inclusive leadership
- Values and Behaviours
- Working together: demonstrates collaborative and inclusive working and challenges behaviour that is not inclusive or acceptable
- Being at our best: professional and adaptable and takes pride in work
- Making a difference: acts with compassion, kindness and integrity towards everyone
- Qualifications and Knowledge
- Degree or equivalent experience
- Recognised management qualification(s) gained through additional study
- Evidence of recent, ongoing personal development
- Highly developed knowledge of NHS national and local context
- Holds a valid driving licence, regular requirement for driving
- Substantial management experience and knowledge in related commercial, operational health and social care services
- Experience across a number of disciplines including performance management, information systems, contracting, staff management and financial management
- Experience of leading, managing and motivating high performing, disparate teams in a strong performance management culture
- Experience of leading and successfully implementing change, able to communicate changes when facing a degree of hostility
- Budget management experience
- Skills and Competencies
- Ability to identify and assess risks, anticipate difficulties and successfully address them
- Ability to translate and communicate strategic goals into effective and achievable operational plans, and capable of ensuring effective performance management of implementation
- Innovative and commercial thinking ability
- Ability to maintain confidentiality and deal with situations in a sensitive manner
- ICT literate, including ability to analyse and manipulate data
- Strong analytical and critical reasoning skills, able to analyse highly complex data and identify key trends and actions
- Persuasive oral and written communication style, able to adapt to different audiences
- Ability to negotiate and influence across organisational boundaries and through all levels of staff and management
- Ability to handle detail within plans and make informed decisions and judgements
- Personal credibility with internal and extern
Useful to know
Agenda for Change 2024/25 pays Band 7 at £46,148 – £52,809 a year, across England.
This advert: £49,387 – £56,515 — outside the standard scale; check for HCAS/London weighting.
Posted 2d ago · Closes in 11d
Plenty of time to prepare a strong application.
Full advert · preview
North West Ambulance Service NHS Trust
PTS Operations Manager
The closing date is 17 September 2026
Job summary
Please note: this post is currently employed by North West Ambulance Service (NWAS). Applicants should be aware that subject to the completion of the statutory consultation process, this role is intended to transfer to a new employer under the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) with effect from 31 March 2027. Should you be appointed to this post before the transfer date, your employment is expected to transfer automatically to the new employer on 31 March 2027, with your continuity of service and existing terms and conditions of employment protected in accordance with the TUPE Regulations.
An opportunity has arisen for a highly motivated and flexible individual to join the Patient Transport Service (PTS) management team. The position is in Greater Manchester (east 2) with the base being Whitefield station, on a full-time and permanent basis.
The successful candidate will work as part of a team of PTS Operational Managers with responsibility for the effective management of the staff in PTS operations, ensuring the provision of a first-class PTS.
Applicants should have developed knowledge of the NHS and local context, and hold a recognised management/leadership qualification or suitable relevant experience. Ap
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