Mental Health Clinician 111 Press 2
At a glance
- Band
- Band 6
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 09/09/2026
- Closes
- 22/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role involves joining the new Mental Health 111 Team to provide high-quality support to individuals experiencing mental health crises or emotional distress. As a clinician, you will offer specialist support to callers, colleagues, and other professionals, and contribute to the service's development and evaluation. The service operates 24/7 and aims to expand communication methods and integrate other mental health services. You will be responsible for clinical decision-making, triage, assessment, and liaison with other services.
Key responsibilities
- Being the responsible clinician on shift to make clinical decisions and provide support to callers, colleagues and other professionals.
- Triage and assessment of needs, including whether a full mental health assessment is required.
- Liaising with other services to ensure ongoing support or assessment is achieved in a timely manner.
- Developing and maintaining effective partnerships with other statutory services, local authorities and the third sector.
- Carrying out face to face mental health assessments when required.
- Facilitating debrief sessions for the team at the end of each shift.
- Participating in monitoring and evaluation of the service.
Essential criteria
- Understand when a call needs a clinical response
- To be reflective and self aware
- To work positively within a team
- Strong communication skills
- Able to demonstrate commitment to high quality care and service provision
- Ability to recognise own wellbeing needs
- Experience of providing mental health support to people
- Experience of carrying out crisis mental health assessments
- Experience of working autonomously and prioriting tasks
- Experience of utilising evidenced based psychosocial interventions
- Holds professional registration
- Post graduate diploma or equivalent experience
- Specialist knowledge of complex mental health and crisis
- Risk assessment and management of risk
- Evidence of CPD in relevant area
Desirable criteria
- Ability to speak Welsh
- Ability to appropriately challenge and resolve conflict
- Experience of providing telephone support/assessment
- Experience of providing support to colleagues and facilitating wellbeing sessions
- Experience of working with people of all ages
- Understanding of the services that are available to support people in mental health crisis
- Training in evidence based brief interventions
Useful to know
Agenda for Change 2024/25 pays Band 6 at £37,338 – £44,962 a year, across England.
This advert: £40,559 – £48,841 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
Aneurin Bevan University Health Board
Mental Health Clinician 111 Press 2
The closing date is 22 September 2026
Job summary
We are currently recruiting experienced mental health registrants to join the mental Health 111 Team.
This exciting opportunity will help shape the new service to provide high quality support to people experiencing a mental health crisis or emotional distress.
The Mental Health 111 Team provide a point of contact for people of all ages to have direct access to a team who can provide support to the person over the phone and arrange for further support when required. The post holder will also have the opportunity to provide clinical supervision to the team (training will be provided). The service will be operational 24/7.
As a clinician within the team, you will be responsible for providing specialist support to callers, your colleagues and other professionals. You will also have the unique opportunity to help in the development of this service, evaluating and monitoring all aspects to ensure its success. Whilst the service will begin with just taking phone calls, there are plans to introduce other communication methods and to incorporate other aspects of mental health services, such as crisis and urgent assessments.
If you have experience of working in mental health services (any age) and feel that you have the right skills to ensure the se
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