Medical Secretary
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 28/08/2026
- Closes
- 13/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role is for a Band 3 Medical Secretary within the Bristol Royal Hospital for Children, supporting either General Paediatric Medicine or Paediatric Haematology, Oncology and BMT. The post holder will provide an effective and efficient secretarial service, managing clinical correspondence, patient records, and communications. It requires an experienced, enthusiastic, and dedicated individual with strong organisational and interpersonal skills to work in a busy, multidisciplinary team environment.
Essential criteria
- Business and Administration Level 3 NVQ or equivalent experience
- Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
- Knowledge, skills and abilities
- Effective and polite manner when dealing with people, both face to face and on the phone
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work on your own, using your own initiative, if required
- Confidence to handle difficult conversations with patients, relatives and carers
- Ability to adapt to use new computer packages and programmes
- Effective organisational skills
- Good IT skills including Microsoft packages
- Attention to detail
- Experience of dealing with the public, both on the telephone and in person
Desirable criteria
- Previous NHS experience
- Clerical/administrative experience
- Understanding of medical terminology
- Education and qualifications
- Business and Administration Level 3 NVQ or equivalent experience
- Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
- Knowledge, skills and abilities
- Effective and polite manner when dealing with people, both face to face and on the phone
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work on your own, using your own initiative, if required
- Confidence to handle difficult conversations with patients, relatives and carers
- Ability to adapt to use new computer packages and programmes
- Effective organisational skills
- Good IT skills including Microsoft packages
- Attention to detail
- Experience of dealing with the public, both on the telephone and in person
- Previous NHS experience
- Clerical/administrative experience
- Understanding of medical terminology
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 10d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
Bristol NHS Foundation Trust
Medical Secretary
The closing date is 13 September 2026
Job summary
We are looking to recruit two band 3 medical secretaries within the Bristol Royal Hospital for Children. One for General Paediatric Medicine and the other for Paediatric Haematology, Oncology and BMT.
For each post we are looking for an experienced, enthusiastic and dedicated individual to provide an effective and efficient secretarial service to that department. The post holder will have a range of secretarial/PA experience, ideally in a hospital environment, though other administration/PA experience will be considered.
Main duties of the job
Working in a busy and sometimes demanding role, within a supportive team, they must be a good team player and enjoy working within a multidisciplinary team. The applicant should have good organisational and interpersonal skills and the ability to work well under pressure. As the post deals with patients, relatives and healthcare professionals on the phone, and occasionally face to face, applicants must have excellent communication skills and will be expected to have a courteous and efficient telephone manner. They need to have a good working knowledge of Microsoft packages, including Word, Excel and Outlook.
We would welcome applications from those who meet all of the essential criteria as set out in the person specification
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.