Compliance Advisor
At a glance
- Band
- Band 6
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 16/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves undertaking in-depth compliance reviews for the NHS Pension Scheme, ensuring adherence to regulations and legislation. The post holder will analyze information, identify improvements, and provide high-quality customer service to various stakeholders. It requires interpreting complex pension legislation, investigating issues, and contributing to continuous improvement within a regulated environment. The role supports the administration of the NHS Pension Scheme and aims to deliver excellent service to customers.
Essential criteria
- oGCSE Grade C passes in a minimum of 5 subjects including English (or equivalent) and Maths plus equivalent work experience.
Desirable criteria
- oDegree level or equivalent in Customer Service or Business Administration (or equivalent)
- oPensions Management Institute Diploma - Retirement Provision.
- Personal Qualities, Knowledge and Skills
- Ability to understand documented complex technical guidance issued by Secretary of State, Government Actuary Department, HMRC, HMT, DWP and Department of Health
- Ability to undertake independent compliance reviews on all aspects of NHS Pension Scheme Administration.
- Able to deliver excellent customer service whilst meeting deadlines and targets.
- Able to communicate effectively at all levels and to a wide variety of audiences (colleagues, Scheme employers, Scheme members, Government Departments)
- Able to prioritise own workload and work on own initiative.
- Numeracy and analytical skills
- Strong time management and work prioritisation skills.
- Ability to identify implications of actions
- Attention to detail
- Public Sector Pensions Administration working practices
- Proven ability of undertaking compliance reviews in a Public Sector Pension Scheme
- Proven ability to interpret complex pension legislation and to in turn understand and quantify the impact on NHS Pension Scheme administration
- Knowledge and understanding of UK over-riding pensions legislation and statutory guidance
- In depth knowledge and understanding of the Pensions Regulators codes of practice applicable to public sector pension schemes
- Awareness of Data Protection and Freedom of Information Issues.
- Significant experience in wide range of public sector pensions administration activity.
- Significant experience of working in a heavily regulated environment.
- Able to independently follow clear instructions to carry out complex and varied tasks and calculations
- Experience of drafting reports.
- Experience of undertaking pensions compliance reviews.
- Experience of supporting and developing colleagues.
- Experience of interrogating a variety of pensions software packages.
- oGCSE Grade C passes in a minimum of 5 subjects including English (or equivalent) and Maths plus equivalent work experience.
- oDegree level or equivalent in Customer Service or Business Administration (or equivalent)
- oPensions Management Institute Diploma - Retirement Provision.
- Personal Qualities, Knowledge and Skills
- Ability to understand documented complex technical guidance issued by Secretary of State, Government Actuary Department, HMRC, HMT, DWP and Department of Health
- Ability to undertake independent compliance reviews on all aspects of NHS Pension Scheme Administration.
- Able to deliver excellent customer service whilst meeting deadlines and targets.
- Able to communicate effectively at all levels and to a wide variety of audiences (colleagues, Scheme employers, Scheme members, Government Departments)
- Able to prioritise own workload and work on own initiative.
- Numeracy and analytical skills
- Strong time management and work prioritisation skills.
- Ability to identify implications of actions
- Attention to detail
- Public Sector Pensions Administration working practices
- Proven ability of undertaking compliance reviews in a Public Sector Pension Scheme
- Proven ability to interpret complex pension legislation and to in turn understand and quantify the impact on NHS Pension Scheme administration
- Knowledge and understanding of UK over-riding pensions legislation and statutory guidance
- In depth knowledge and understanding of the Pensions Regulators codes of practice applicable to public sector pension schemes
- Awareness of Data Protection and Freedom of Information Issues.
- Significant experience in wide range of public sector pensions administration activity.
- Significant experience of working in a heavily regulated environment.
- Able to independently follow clear instructions to carry out complex and varied tasks and calculations
- Experience of drafting reports.
- Experience of undertaking pensions compliance reviews.
- Experience of supporting a
Useful to know
Agenda for Change 2024/25 pays Band 6 at £37,338 – £44,962 a year, across England.
This advert: £39,959 – £48,117 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 12d
Plenty of time to prepare a strong application.
Full advert · preview
NHS Business Services Authority
Compliance Advisor
The closing date is 28 September 2026
Job summary
The Customer is at the heart of everything that we do. This role plays an important part of the service we provide to those customers.
The post holder will work as part of the Compliance Team to undertake, with minimal guidance, in depth compliance reviews. In order to undertake compliance reviews the post holder must be able to identify, understand and extract the relevant information from: NHS Pension Scheme regulations; over-riding UK pension's legislation and associated pension, finance and payroll systems.
The post holder will be required to deliver high quality customer service, including communicating effectively with customers, stakeholders and third party contractors often on complex and what may develop to be contentious issues. This will involve dealing with both internal and external customers and will require analysis, investigation, payment calculations and reconciliation of information.
The role will require someone who can be flexible and adaptable in their working day as they carry out delivery of all the compliance objectives.
Main duties of the job
If you have experience working in a regulated environment and enjoy analysing information, identifying improvements and helping organisations stay compliant, this could be the perfect next step
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.