Band 3 Endoscopy Waiting List Coordinator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Hours / week
- 37.5
- Posted
- 18/08/2026
- Closes
- 30/08/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role is for an Endoscopy Waiting List Coordinator within the Elective Care Booking Team. The successful candidate will manage patient waiting lists, ensuring bookings adhere to Trust policies and meet key performance targets. It requires strong administrative skills, attention to detail, and a calm, proactive approach. The position is based at Birmingham Heartlands Hospital and involves working closely with the Team Leader and Elective Care Service Manager.
Essential criteria
- \*Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- \*Business Administration NVQ level 3 or equivalent experience in an administrative environment
- \*Experience of dealing with the Public/Customer service experience
- \*Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- \*Experience of using IT systems
Desirable criteria
- \*Experience of working in a busy environment
- \*Experience of working in healthcare
- Additional Criteria
- \*Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- \*Good keyboard/ IT skills
- \*Good organisation skills and ability to multitask
- \*Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors
- \*Ability to problem solve
- \*Understand confidentiality and apply the principles in every day working practice
- \*Ability to pay attention to detail where there are predictable interruptions to the work pattern
- \\* Ability to deal with stressful situations
- \*Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- \*Business Administration NVQ level 3 or equivalent experience in an administrative environment
- \*Experience of dealing with the Public/Customer service experience
- \*Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- \*Experience of using IT systems
- \*Experience of working in a busy environment
- \*Experience of working in healthcare
- Additional Criteria
- \*Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- \*Good keyboard/ IT skills
- \*Good organisation skills and ability to multitask
- \*Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors
- \*Ability to problem solve
- \*Understand confidentiality and apply the principles in every day working practice
- \*Ability to pay attention to detail where there are predictable interruptions to the work pattern
- \\* Ability to deal with stressful situations
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 12d ago · Closes in 1d
Applications close soon — apply now if this is a fit.
Full advert · preview
Job summary
We are looking for individuals with administrative experience within the healthcare sector to work in the Elective Care Booking Team as a Waiting List Coordinator.
It is important that you have the proven skills for accuracy and attention to detail. With genuine attributes of being calm, proactive and methodical approach to your work.
Right from the time you join us, you'll have access to learning, development and training opportunities. As you progress in your UHB career you'll acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care.
If you are looking to develop your skills and / or gain a broader administrative experience within elective care, we invite you to apply for our vacancy.
What we offer:
\*A good salary
\*27 days' leave plus bank holidays (rising to 29 after five and 33 after 10 years' service)
\*Ongoing learning and development opportunities
\*Generous NHS pension
\*Great maternity, paternity and adoption pay
\*Childcare vouchers
\*Wide range of LGBT+ initiatives and staff networks
\*Health service discounts and online benefits
\*Health and well-being opportunities
\*Cycle to work scheme and discounts on public transport
UHB is a great place to work, offering a working environment with an inclusive culture that looks after and values our people and creates a sense of belonging. We encourage a
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