Team Leader
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Rotating shift pattern
- Hours / week
- 36
- Posted
- 24/08/2026
- Closes
- 09/09/2026
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Role summary
This role is for a proactive, hands-on operational leader to join the management team within the Highland Hub. You will provide leadership and line management for a team of Hub Controllers, ensuring patients access the right care at the right time. The Highland Hub operates 24/7, providing a single point of contact for various integrated services. You will be expected to be operationally proficient in the Hub Controller role and work a rotating shift pattern.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £31,537 – £34,303 — outside the standard scale; check for HCAS/London weighting.
Posted 6d ago · Closes in 11d
Plenty of time to prepare a strong application.
Full advert · preview
Apply for job
Job reference:
257661
Salary:
Band 4 (£31,537 - £34,303)
Job closing date:
09/09/2026
Job Type:
Administrative Services
Location:
Assynt House
Employment type:
Permanent
Hours Per Week:
36
Job posted date:
24/08/2026
Employer (NHS Board):
NHS Highland
Department:
Highland Hub
Where to find us
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Job Advert
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
We are looking for a proactive, hands-on operational leader to join the management team within the Highland Hub. This is an important role, which contributes to patients being able to access the right care at the right time.
You will provide leadership and line management for a team of Hub Controllers providing a 24/7 call centre service and will be expected to be operationally proficient in the Hub Controller role.
The Highland Hub provides the single point of contact for Key Stakeholders and Integrated Services including NHS Highland: Out of Hours Services, Telecare and Staffbank, NHS24 and other health care professionals.
The department operates 24
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