Assistant Patient Pathway Administrator - IBD Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 03/09/2026
- Closes
- 16/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role supports the Gastroenterology IBD Admin team, managing the IBD Nursing Advice line, booking and managing IBD Nurse Clinics, and assisting with patient queries. The administrator will also provide support for the IBD Multi-Disciplinary Team meetings and ensure smooth office operations. Key tasks include transcribing messages, communicating with patients, and managing appointments.
Essential criteria
- Communication skills
- Good spoken and written English
- Ability to work independently and as a member of a team
- Admin Experience
Desirable criteria
- Previous experience of working in an office
- NHS Experience
- Confident with talking on the phone to patients and external skate holders
- Education
- GCSE English and Math (Or Equivalent) at Grade C or above
- Educated to degree level/NVQ level 3 or above
- Work Experience
- Communication skills
- Good spoken and written English
- Ability to work independently and as a member of a team
- Admin Experience
- Previous experience of working in an office
- NHS Experience
- Confident with talking on the phone to patients and external skate holders
- Education
- GCSE English and Math (Or Equivalent) at Grade C or above
- Educated to degree level/NVQ level 3 or above
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 4d ago · Closes in 10d
Plenty of time to prepare a strong application.
Full advert · preview
Oxford University Hospitals NHS Foundation Trust
Assistant Patient Pathway Administrator - IBD Administrator
The closing date is 16 September 2026
Job summary
The overall purpose of this role is to:
Work as a member of the Gastroenterology IBD Admin team and take a major role in the day to day running of the IBD Service
Manage and triage the IBD Nursing Advice line to include collection of patient records and details of requests to be passed to the nursing team.
Book and manage the IBD Nurse Clinics including telemed, face to face and virtual clinics. Check patients in and out, and book follow up appointments as required.
Contribute to smooth, efficient, and effective general running of the IBD Nursing office.
Liaise effectively with other administration and clinical staff and communicate with patients and their relatives.
Assist clinical staff, non-clinical staff and patients with any queries and any other ad-hoc tasks, which may be required.
Provide admin support to the IBD Multi-Disciplinary Team meeting.
Work closely with colleagues within the department and to provide cover during periods of sickness/holiday where appropriate.
Main duties of the job
- Retrieve phone messages and emails to the IBD specialist nurse advice line and accurately transcribe onto the spreadsheet and patients record, to enable the nursing team to call the patients back.
- Ability
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