Band 4 Medical Secretary Supervisor
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Posted
- 21/09/2026
- Closes
- 02/10/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves providing comprehensive secretarial support within the Cellular Pathology department, working closely with Pathologists, Biomedical Scientists, and office colleagues. You will contribute to patient care through diagnosis, treatment, and research. The position requires strong organisational and communication skills, attention to detail, and the ability to handle confidential information. Duties include typing reports, managing queries, coordinating meetings, and handling diagnostic material.
Essential criteria
- *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in a clerical environment
- *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- *Working knowledge of medical terminology
- *Experience of working as a Medical Secretary
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- *Experience of using IT systems
- *Experience of working in Healthcare
- *Good Organisational skills
- *Able to use own initiative and deal with the unpredictable
- *Able to work under pressure and to multi-task
- *Able to work to deadlines
Desirable criteria
- *Experience of working in a busy environment
- Additional Criteria
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard / IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, patients and visitors
- *Ability to problem solve
- *Understand confidentiality and apply the principles in everyday working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills
- *Good organisational skills
- *Team Player
- *Conscientious
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
- *Ability to work under pressure and deal with stressful situations
- *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in a clerical environment
- *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- *Working knowledge of medical terminology
- *Experience of working as a Medical Secretary
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- *Experience of using IT systems
- *Experience of working in Healthcare
- *Good Organisational skills
- *Able to use own initiative and deal with the unpredictable
- *Able to work under pressure and to multi-task
- *Able to work to deadlines
- *Experience of working in a busy environment
- Additional Criteria
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard / IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, patients and visitors
- *Ability to problem solve
- *Understand confidentiality and apply the principles in everyday working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills
- *Good organisational skills
- *Team Player
- *Conscientious
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
- *Ability to work under pressure and deal with stressful situations
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 11d
Plenty of time to prepare a strong application.
Full advert · preview
University Hospitals Birmingham NHS Foundation Trust
Band 4 Medical Secretary Supervisor
The closing date is 02 October 2026
Job summary
Pathology is the department that studies and understands how illness and diseases develop and the impact they have on people. Across University Hospital Birmingham's (UHB) the pathology laboratories support patient care through diagnosis, treatment and research through their well respected and accredited laboratories.
Our administrative and clerical teams are essential to the smooth running of the laboratories, and the Cellular Pathology department are seeking Medical Secretaries to join their team. In this role, you will provide comprehensive secretarial support, working closely with Pathologists, Biomedical Scientists, office colleagues and the office manager to have a positive impact on patient care.
Although the role will be site specific (Queen Elizabeth Hospital Birmingham or Birmingham Heartlands Hospital), there may occasionally be a requirement to work cross-site. As part of this team, you will be a reliable and committed secretary who represents our Trust values of Kind, Connected and Bold. Previous secretarial experience is desirable, along with strong organisational and communication skills and a high level of attention to detail.
Main duties of the job
The pathology laboratories support patient care through diag
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