Outpatient Clinic Coordinator - Ealing
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 14/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves providing comprehensive administrative and reception services for outpatient clinics at Moorfields at Ealing. Key duties include managing clinic bookings, ensuring accurate patient data entry, and delivering excellent customer service to patients and their families. The coordinator will also handle telephone enquiries, arrange patient transport, and support the Assistant Clinic Manager with various administrative tasks to ensure smooth clinic operations.
Essential criteria
- Good working knowledge of Microsoft Office Software
- Knowledge & understanding of confidentiality Issues
Desirable criteria
- Previous experience using Trust I.T systems e.g PAS, OpenEyes, Medisoft
- Previous experience carrying out administrative duties and of working with the general public in a customer-orientated role
- Previous experience within a health care setting
- Educated to GCSE level (including English and Maths to GCSE A-C), or equivalent qualifications
- Willingness to undertake further training and development in the role.
- Knowledge & Training
- Good working knowledge of Microsoft Office Software
- Knowledge & understanding of confidentiality Issues
- Previous experience using Trust I.T systems e.g PAS, OpenEyes, Medisoft
- Previous experience carrying out administrative duties and of working with the general public in a customer-orientated role
- Previous experience within a health care setting
- Educated to GCSE level (including English and Maths to GCSE A-C), or equivalent qualifications
- Willingness to undertake further training and development in the role.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £31,554 – £33,270 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Moorfields Eye Hospital NHS Foundation Trust
Outpatient Clinic Coordinator - Ealing
The closing date is 28 September 2026
Job summary
Moorfields Eye Hospital invites applications for the post of Outpatient Clinic Coordinator at Moorfields at Ealing.
This post requires hours that cover the administrative duties from 08:00-16:00, 09:00-17:00, 10:00 -18:00.
Rota based which is an onsite role.
This vacancy is advertising two roles. The first is a fixed term post offering up to period of 10 month, which will end on 30th June 2027 as there may be some delays in recruitment. The second post is a permanent one.
Main duties of the job
- To provide effective clinic management, reducing over-booking of clinics and helping to ensure a positive experience for patients.
- To provide a professional, comprehensive and efficient reception and administration service to the Trust's outpatient clinics based at Moorfields North satellite sites.
- To promote a positive image of the Trust's outpatient services through the provision of excellent customer service to patients, relatives/carers and external stakeholders, demonstrating acommitment to putting patient care first.
- To ensure high standards of data entry and quality are achieved and sustained across all services, in both paper and electronic record-keeping.
- To ensure adherence to the Trust's Access Policy at a
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