Operational Support Administrator
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 17/08/2026
- Closes
- 31/08/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This is a part-time Operational Support Administrator role at DGS Health, a GP Federation. The role involves supporting the day-to-day delivery of healthcare services, including managing patient referrals, appointments, and clinician enquiries. It also provides administrative support across operational, HR, and finance functions. The successful candidate will ensure efficient service delivery and high-quality administrative support in a fast-paced environment.
Essential criteria
- GCSE/Olevels (Grade A-C)
- Experience working in a fast-paced environment in healthcare delivery
- Ability to prioritise and manage a high volume of tasks
- Ability to work under pressure
- Ability to work effectively as part of a team
- Able to use initiative and work independently
- To work in a manner which respects and abides by DGS Health confidentiality policies and Caldicott Principles
- Clear and effective written and verbal communication skills to interact with colleagues, patients, and external stakeholders.
- Basic IT Skills: Be proficient in using common office software like Microsoft Office Suite.
- Critical thinking skills: The ability to work and think clearly and rationally when situations arise.
Desirable criteria
- Experience in primary care
- Previous experience of EMIS Clinical Services and other organisational software such as APEX, Ardens, Lantum and AccuRx.
- GCSE/Olevels (Grade A-C)
- Experience working in a fast-paced environment in healthcare delivery
- Ability to prioritise and manage a high volume of tasks
- Ability to work under pressure
- Ability to work effectively as part of a team
- Able to use initiative and work independently
- To work in a manner which respects and abides by DGS Health confidentiality policies and Caldicott Principles
- Clear and effective written and verbal communication skills to interact with colleagues, patients, and external stakeholders.
- Basic IT Skills: Be proficient in using common office software like Microsoft Office Suite.
- Critical thinking skills: The ability to work and think clearly and rationally when situations arise.
- Experience in primary care
- Previous experience of EMIS Clinical Services and other organisational software such as APEX, Ardens, Lantum and AccuRx.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £28,392 — matches the national scale.
Posted 13d ago · Closes in 2d
Applications close soon — apply now if this is a fit.
Full advert · preview
DGS Health LTD
Operational Support Administrator
The closing date is 31 August 2026
Job summary
We are looking for a highly organised and proactive part time Operational Support Administrator to join our friendly and growing team at DGS Health.
This is a varied and rewarding role, offering the opportunity to support the day-to-day delivery of a wide range of healthcare services across our organisation. Working closely with operational, clinical and corporate teams, you will play a key role in ensuring our services run efficiently while providing high-quality administrative support across a number of functions.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment, has a keen eye for detail, and is looking to develop their skills within a dynamic and supportive healthcare organisation.
Main duties of the job
The Operational Support Administrator will play a key role in supporting the day-to-day delivery of DGS Health's clinical services. The post holder will be responsible for managing patient referrals, booking, amending and cancelling appointments, responding to patient and clinician enquiries, coordinating clinical rotas, and ensuring accurate data entry and record management across multiple clinical systems. You will also support reporting and service administration, maintain high-quality documentation, and ensure clin
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