Healthcare Support Worker - New Forrest Ward
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 09/09/2026
- Closes
- 17/09/2026
Sponsorship verdict
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The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves working as a Senior Healthcare Support Worker on New Forrest Ward, a Diabetic and Endocrinology ward mixed with general medicine and acute mental health. You will assist registered nurses and senior clinical staff in planning, delivering, and evaluating patient care, focusing on observing vital signs, providing personal care, and supporting patients with nutrition and comfort. The position requires working shifts, including nights, weekends, and bank holidays, within a supportive multidisciplinary team committed to high standards of individualised care.
Key responsibilities
- Observe, monitor, and record vital signs using the NEWS2 assessment tool.
- Provide personal care to patients, including hygiene, nutrition, and comfort.
- Work under the supervision of a registered nurse, completing patient documentation.
- Participate in ward meetings and team-building activities to ensure effective communication and cohesive teamwork.
- Act with integrity and professionalism, being accountable for actions and learning from mistakes.
- Maintain high standards of care in accordance with Trust policies and procedures, ensuring a clean and safe environment.
Essential criteria
- NVQ Level 3 in Health & Social Care or equivalent
- Previous experience in a care environment or able to demonstrate a caring nature/ life experience
- Understands the need for strict confidentiality
- Basic computer/keyboard skills
- Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
- Good interpersonal and communication skills
- Able to prioritise and organise work
- Able to work under instruction, under pressure and as part of a team
- Record keeping competency in handwritten and electronic records
- Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
- Able to manage stress in themselves and others
- Able to offer support at times of emotional distress
- Willingness to undertake new skills and training
- Able to work as a team member or independently
- Ability to adapt behaviour to changing and challenging situations
- To be flexible, adaptable, reliable and punctual
- The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust
Desirable criteria
- Care certificate
- English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills
- Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health
- Healthcare competencies appropriate to area of work
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 9d
Plenty of time to prepare a strong application.
Full advert · preview
Torbay and South Devon NHS Foundation Trust
Healthcare Support Worker - New Forrest Ward
The closing date is 17 September 2026
Job summary
As a Senior Healthcare Support Worker with Torbay and South Devon NHS Foundation Trust, you will be working together as part of a multidisciplinary, professional team to assist the registered nurses and senior clinical staff in the planning, delivery and evaluation of care.
Our staff are committed to providing high standards of individualised care for the people who use our services, whilst maintaining their privacy and dignity at all times.
HCSWs will have a great opportunity to learn new clinical skills in a supportive environment with an enthusiastic team for developing staff, with the potential for progression within the role.
Main duties of the job
Observing, monitoring and recording of all vital signs using the NEWS2 assessment tool
Providing personal care to patients to meet personal hygiene
Supporting patients with nutrition, feeding and assisting with fluids
Supporting patients with comfort
Emptying catheter bags and recording output****
Working under supervision of a registered nurse completing patient documentation
To participate in discussions and projects that will benefit the team, the patients and the department as a whole
Helping to facilitate the development of the service as part of the wider tea
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