Team Secretary/Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 17/09/2026
- Closes
- 27/09/2026
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Role summary
This role is for a Team Secretary/Administrator within the Neighbourhood Mental Health Team, providing comprehensive administrative support to ensure the smooth day-to-day operation of the service. The successful candidate will manage a varied workload, handle confidential information, and act as a key point of contact for patients, carers, and colleagues. It requires a proactive individual with strong organisational and communication skills, capable of working independently in a busy mental health service.
Key responsibilities
- Provide comprehensive administrative support to the Neighbourhood Mental Health Team.
- Perform administrative duties such as typing correspondence, filing, maintaining records, and managing mail.
- Arrange appointments, take minutes at meetings, and upload data.
- Act as a key point of contact for patients, carers, colleagues, and partner organisations.
- Accurately record and maintain information within patients' electronic health records.
Essential criteria
- Educated to vocational level 3 in Business Administration or equivalent qualification or experience OR Educated to vocational level 2 or equivalent qualification, or equivalent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post.
- Recent, relevant Administrative/Secretarial experience.
Desirable criteria
- Previous relevant NHS experience. Minute taking experience.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 10d
Plenty of time to prepare a strong application.
Full advert · preview
Herefordshire and Worcestershire Health and Care NHS Trust
Team Secretary/Administrator
The closing date is 27 September 2026
Job summary
The Primary Care and Community Mental Health Service delivers high quality specialist community services to working-age adults experiencing mental health difficulties.
An exciting opportunity has arisen for a motivated and enthusiastic individual to join our Neighbourhood Mental Health Team as a Team Secretary/Administrator. This varied and rewarding role is pivotal in supporting the smooth day-to-day operation of the service.
You will need to be flexible and mobile as there may be a requirement to work at alternative bases within the county.
Main duties of the job
The successful candidate will be responsible for providing comprehensive administrative support to the team, ensuring tasks are completed accurately and efficiently. You will work closely with Team Managers, supporting operational processes and helping to maintain effective service delivery. The ability to organise and prioritise your workload independently, while managing competing demands, is essential.
We are looking for a proactive, approachable, and professional individual with substantial administrative experience. You will demonstrate excellent organisational and communication skills, a keen attention to detail, and the ability to use your initiative when
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