Health Care Support Worker
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Hours / week
- 26.25
- Posted
- 07/09/2026
- Closes
- 14/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This is an exciting opportunity for a motivated Health Care Support Worker to join the Children's Outpatient Team. The role involves welcoming children and families, supporting Consultant and Nurse led clinics, performing clinical observations, and assisting with investigations and procedures. You will be expected to take bloods after training and maintain the department to a high standard. This is a busy, trust-wide role requiring independent travel to various sites.
Essential criteria
- Self-motivated and able to motivate others.
- Excellent communication & interpersonal
- skills.
- Reflective practitioner.
- Ability to work in a busy and varied work environment and respond to change
Desirable criteria
- Be able to offer pastoral care to mentors and students when providing feedback on performance.
- Special Skills & Knowledge
- Good verbal and written command of
- English.
- Ability to act upon own initiative.
- Good communication skills.
- Able to work under some pressure.
- Ability to show leadership.
- Ability to plan own work.
- Ability to work calmly under pressure.
- Willing to take and record patient observations.
- Knowledge of care and related procedures, clinical observations, relevant legislation.
- Personal Attributes
- Good interpersonal skills.
- Able to engage and build effective relationships at all levels.
- Understanding of the role of HCSW.
- Able to work as part of a team.
- Knowledge and understanding of the need for confidentiality.
- Relevant NVQ Level 3 or equivalent relevant experience.
- Care Certificate or willingness to complete within first 6 months of commencement in post.
- GCSE equivalent in English and Mathematics.
- Short courses relevant to undertake patient and clinical care duties
- Computer skills Ability to learn new skills
- Previous
- Previous experience in caring for others.
- Special Requirements
- Self-motivated and able to motivate others.
- Excellent communication & interpersonal
- skills.
- Reflective practitioner.
- Ability to work in a busy and varied work environment and respond to change
- Be able to offer pastoral care to mentors and students when providing feedback on performance.
- Special Skills & Knowledge
- Good verbal and written command of
- English.
- Ability to act upon own initiative.
- Good communication skills.
- Able to work under some pressure.
- Ability to show leadership.
- Ability to plan own work.
- Ability to work calmly under pressure.
- Willing to take and record patient observations.
- Knowledge of care and related procedures, clinical observations, relevant legislation.
- Personal Attributes
- Good interpersonal skills.
- Able to engage and build effective relationships at all levels.
- Understanding of the role of HCSW.
- Able to work as part of a team.
- Knowledge and understanding of the need for confidentiality.
- Relevant NVQ Level 3 or equivalent relevant experience.
- Care Certificate or willingness to complete within first 6 months of commencement in post.
- GCSE equivalent in English and Mathematics.
- Short courses relevant to undertake patient and clinical care duties
- Computer skills Ability to learn new skills
- Previous
- Previous experience in caring for others.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 8d
Plenty of time to prepare a strong application.
Full advert · preview
County Durham & Darlington NHS Foundation Trust
Health Care Support Worker
The closing date is 14 September 2026
Job summary
We have an exciting opportunity for a motivated Health Care Support Worker to join our Childrens Outpatient Team.
This post will be
predominantly based at University Hospital of North Durham but travel to other
sites is required. Our team supports around 32,000 appointments per year so
this is a busy role where no two days are the same. This role is for 26.25 hours;
8.15am-5.30pm shifts Monday-Friday to meet the needs of the service.
You will be welcoming
children and families to the department, supporting Consultant and Nurse led
clinics, performing clinical observations and supporting our nursing team with
investigations and procedures. You will be expected to take bloods after appropriate
training. As well as being a great team player, were looking for someone who
is flexible, has initiative and excellent communication skills and will take
pride in ensuring the department is maintained to a high standard.
This is a Trustwide
role so whilst you'll be predominantly based at UHND , you will be required to
travel to Darlington Memorial, Bishop Auckland, Chester-le-Street Hospitals and
Stanley Primary Care centre; you must be able to travel independently across
site.
Main duties of the job
You will be welcoming children and families to th
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.