Support Secretary
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Part-time
- Posted
- 14/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role provides comprehensive secretarial support to AHP's and speciality teams, including nurse practitioners. Key duties involve accurate correspondence typing from audio dictation and managing general office tasks. The successful candidate will handle patient and GP enquiries, arrange investigations, and maintain patient records. It requires an experienced, energetic, and flexible individual with strong audio-typing skills and a caring manner.
Essential criteria
- Educated to GCSE/O Level standard/equivalen
- RSA/OCR Level II or equivalent
- Word Processing/Audio typing Skills
- Knowledge of medical terminology and secretarial procedures
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Experience working in an NHS office environment
- Skills/Ability/Knowledge
- Excellent communication skills
- Able to use own initiative and respond to new challenges
- Self motivated and able to work with limited supervision
- Manage/prioritise own workload
- Ability to accurately maintain computerise and manual filing/documentation system
- Ability to work as part of a team
- Ability to manage difficult/sensitive situations
- Ability and willingness to undertake further training as required
Desirable criteria
- Knowledge of internal PAS system
- Ability to supervise and motivate a team
- Time management skills
- Understanding of Trust internal policies as appropriate
- Qualities/Attributes
- Able to adopt flexible approach when required
- Ability to build and maintain good working relationships
- Understanding of confidential nature of role and awareness of Data Protection Act
- Education/Qualifications
- Educated to GCSE/O Level standard/equivalen
- RSA/OCR Level II or equivalent
- Word Processing/Audio typing Skills
- Knowledge of medical terminology and secretarial procedures
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Experience working in an NHS office environment
- Skills/Ability/Knowledge
- Excellent communication skills
- Able to use own initiative and respond to new challenges
- Self motivated and able to work with limited supervision
- Manage/prioritise own workload
- Ability to accurately maintain computerise and manual filing/documentation system
- Ability to work as part of a team
- Ability to manage difficult/sensitive situations
- Ability and willingness to undertake further training as required
- Knowledge of internal PAS system
- Ability to supervise and motivate a team
- Time management skills
- Understanding of Trust internal policies as appropriate
- Qualities/Attributes
- Able to adopt flexible approach when required
- Ability to build and maintain good working relationships
- Understanding of confidential nature of role and awareness of Data Protection Act
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Liverpool University Hospitals NHS Foundation Trust
Support Secretary
The closing date is 28 September 2026
Job summary
To provide a comprehensive support to AHP's and speciality teams, including nurse practitioners.
To produce accurate correspondence in a timely manner, typing from audio dictation.
Main duties of the job
Type dictation from shorthand and/or audio, of clinical letters, discharge summaries, domiciliary visits, medical reports, rotas, references and general correspondence - including administration.
Ensure that effective communication both within the Trust and between the hospital, GPs and patients are maintained.
Working as part of the secretarial team in ensuring that discharges and clinic letters are typed and sent out in accordance with the locally agreed standards.
Deal with enquiries by letter/email/telephone from patients, GPs, other hospitals, police, solicitors, other consultants, unit management etc.
Arrange investigations, follow up and ensure that all results are presented to medical/surgical staff and subsequently filed into patients medical records within the Trust locally agreed time scales.
General office duties, including dealing with incoming and outgoing correspondence, filing and photocopying etc.
Cooperate fully in the introduction of new technology and of new methods of working as appropriate to the work of a medical secre
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