Secretary
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 17/09/2026
- Closes
- 22/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role is for an organised and motivated clerical officer to join the Adult Continence Service Team. The successful candidate will provide efficient and comprehensive administrative support, acting as the first point of contact for telephone communications. They will work independently within guidelines, using initiative to support the clinical team and contribute to making a difference for patients.
Essential criteria
- Team player
- Organisational skills
- Communication skills
- Customer Service
Desirable criteria
- WPAS
- CIVICA Scheduling System
- Education/Qualifications
- GCSEs Grade C and above in English and Maths or equivalent experience
- NVQ Level 2 in Administration or equivalent experience
- IT qualification or equivalent level of experience using Microsoft packages
- RSA/OCR Level 2 or equivalent experience
- ECDL
- AMSPAR -City & Guilds level 3
- Previous NHS experience
- Team player
- Organisational skills
- Communication skills
- Customer Service
- WPAS
- CIVICA Scheduling System
- Education/Qualifications
- GCSEs Grade C and above in English and Maths or equivalent experience
- NVQ Level 2 in Administration or equivalent experience
- IT qualification or equivalent level of experience using Microsoft packages
- RSA/OCR Level 2 or equivalent experience
- ECDL
- AMSPAR -City & Guilds level 3
- Previous NHS experience
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £26,813 – £27,890 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 5d
Plenty of time to prepare a strong application.
Full advert · preview
Betsi Cadwaladr University Health Board
Secretary
The closing date is 22 September 2026
Job summary
Do you have excellent administration skills and enjoy working as part of a team? Do you have vision, drive and endless enthusiasm and thrive on a challenge? Then come and join our Adult Continence Service Team which is dynamic, proactive and committed to making a difference to our patients. We believe in development and training opportunities for our staff and are looking to recruit an extremely organised, highly motivated and passionate clerical officer to support the clinical team.
Main duties of the job
The purpose of this position is to provide an efficient and comprehensive administrative service within the Adult ContinenceService. Act as the first point of contact for telephone communication for the team.
The Clerical Officer is required to work correctly and independently, within post-training guidelines. Using their own initiative and judgment, rather than overseeing them, decide when necessary to consult with their manager. All duties must be performed in accordance with Department and Board of Health Policy.
The ability to speak Welsh is desirable for this job; Welsh and/or English speakers are welcome to apply in the same way.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr
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