Clinical Support Worker MHCAS
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 11/09/2026
- Closes
- 24/09/2026
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Role summary
This role involves supporting service users in the Mental Health Crisis Assessment Service (MHCAS), an alternative to A&E for mental health crises. You will participate in delivering care, supporting carers and families, and conducting clinical support tasks like direct patient interactions and risk assessments under supervision. The service operates 24/7 across multiple sites, requiring a 7-day rota including night duties and unsocial hours. The focus is on providing compassionate care to people in acute mental health crisis and assisting medical staff.
Essential criteria
- Experience in mental health,
- minimum of 5 GCSE A - E including maths and english
Desirable criteria
- Current Level 1 Safeguarding Children and Vulnerable Adults certificates.
- Skills and ability
- Sound verbal and written communication
- Able to work on own initiative
- Able to work as part of a team
- Demonstrate well developed interpersonal skills.
- Ability to maintain boundaries and form positive therapeutic relationships with service users and carers.
- Currently working in a care delivery role in either mental health , acute or community setting
- Previous experience of working in a Health or Social Care setting in a paid or voluntary position
- Demonstrable adaptability to change
- To be able to demonstrate awareness of a range of factors that contribute to mental ill health or addiction
- Demonstrate awareness of the Mental Health Act and its implications/ Demonstrate awareness of Health and Social Care or Substance Abuse legislation relevant to role
- Demonstrate an understanding of the role of physical and recreational activity in recovery
- Evidence of practical experience in delivering or participating in a range of recreational and social activities suited to the needs of a range of service users
- Demonstrate skills in undertaking a range of physically observation ie BP, Pulse, respiration rate, urinalysis
- Education Qualifications
- Experience in mental health,
- minimum of 5 GCSE A - E including maths and english
- Current Level 1 Safeguarding Children and Vulnerable Adults certificates.
- Skills and ability
- Sound verbal and written communication
- Able to work on own initiative
- Able to work as part of a team
- Demonstrate well developed interpersonal skills.
- Ability to maintain boundaries and form positive therapeutic relationships with service users and carers.
- Currently working in a care delivery role in either mental health , acute or community setting
- Previous experience of working in a Health or Social Care setting in a paid or voluntary position
- Demonstrable adaptability to change
- To be able to demonstrate awareness of a range of factors that contribute to mental ill health or addiction
- Demonstrate awareness of the Mental Health Act and its implications/ Demonstrate awareness of Health and Social Care or Substance Abuse legislation relevant to role
- Demonstrate an understanding of the role of physical and recreational activity in recovery
- Evidence of practical experience in delivering or participating in a range of recreational and social activities suited to the needs of a range of service users
- Demonstrate skills in undertaking a range of physically observation ie BP, Pulse, respiration rate, urinalysis
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £31,554 – £33,270 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
North London NHS Foundation Trust
Clinical Support Worker MHCAS
The closing date is 24 September 2026
Job summary
The Mental Health Crisis Assessment Service (MHCAS) is an innovative alternative to A&E for people in mental health crisis. The Service was recognised for Excellence in Mental Health at the UK NHS Parliamentary awards. The service covers the emergency mental health pathway for North Central London, this includes the boroughs of Barnet, Camden, Enfield, Haringey and Islington.
We are looking for support workers with a passion for delivering outstanding patient care. The service provides an initial assessment of mental health needs. From this initial assessment there are a variety of pathways including referral to secondary services, crisis teams, crisis houses admissions, admissions to hospital and referrals to non-statutory services who offer specialists input. The service promotes community health and well-being and social inclusion.
Successful candidates will be expected to work a 7-day rota, as part of a 24/7 service, covering several different sites if needed. This will include night duties and unsocial hours on a long-day shift pattern.
Main duties of the job
The Clinical Support Worker will be responsible for participating and assisting in the delivery of care for service users in MHCAS. This includes supporting carers, families and other
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