NHS 111 Health Advisor Part Time - Otterbourne
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 02/09/2026
- Closes
- 06/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
As an NHS 111 Health Advisor, you will be the first point of contact for callers, handling a wide variety of health concerns and emergencies. You will provide guidance and support, using your compassion, confidence, and communication skills. The role is office-based in Otterbourne and requires a genuine desire to help others, with full NHS Pathways training provided. This is a fast-paced and meaningful job with opportunities for career progression.
Essential criteria
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable criteria
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 5d ago · Closes in 0d
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Full advert · preview
South Central Ambulance Service NHS Foundation Trust
NHS 111 Health Advisor Part Time - Otterbourne
The closing date is 06 September 2026
Job summary
Become an NHS 111 Health Advisor
A job with purpose, impact... and incredible rewards.
Looking for a career where you matter -- every call, every shift?Join our NHS 111 team in Otterbourne and be the calm, confident voice that helps people through some of their toughest moments.
This isn't just a job.It's meaningful, fast-paced, energising work where no two days are ever the same .
What You'll Do
You'll handle a huge variety of calls, from everyday health concerns to real emergencies. One moment you might support someone in distress, the next you're guiding a worried parent or helping someone spot the signs of a serious condition.
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience
- A genuine desire to help others
We'll train you with a full 6-week NHS Pathways programme , giving you everything you need.
The Application Journey
- Online Application -- tell us why you're a great fit
- Online Assessments -- listening, problem-solving & critical thinking
- Face-to-Face Interview -- your chance to shine
Role Essentials
- Based in Otterbourne (office-based only -- NO remote working)
- Must be 18+
- Right to w
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