Assistant Patient Pathway Coordinator
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 14/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves coordinating patient pathways from referral to discharge, ensuring smooth administrative processes. The post holder will manage referrals, track patient journeys using the 18-week RTT target, and ensure service standards are met. It requires initiative, data analysis skills, and collaborative teamwork within a multi-disciplinary setting.
Key responsibilities
- Process and log all referrals in line with Trust Access Policy and specialty SOP.
- Use the 18 weeks referral to treatment (RTT) to manage all outpatient and elective patient journeys.
- Ensure that Trust agreed standard of service is delivered to patients requiring elective admission to speciality.
- Exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries.
- Organise own day-to-day work tasks showing an ability to prioritise in order to achieve set timescales.
- Work collaboratively as part of an integrated team.
Essential criteria
- GCSE or equivalent in English and Maths, grades A-C
- Experience of using Microsoft Office, including Word and Excel
- Exceptional customer service background
- Accurate data entry, typing and checking skills
- Pays attention to detail
Desirable criteria
- Computer Literacy Course e.g. ECDL
- Experience of working in the NHS or healthcare setting
- Conflict resolution skills
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £30,630 – £32,346 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Kingston and Richmond NHS Foundation Trust
Assistant Patient Pathway Coordinator
The closing date is 28 September 2026
Job summary
The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
Fixed Term / secondment until 31st July 2027
Main duties of the job
- Process and log all referrals in line with Trust Access Policy and specialty SOP
...
- To use the 18 weeks referral to treatment (RTT) to manage all outpatient and elective patient journeys.
...
- Ensure that Trust agreed standard of service is delivered to patients requiring elective admission to speciality
...
- To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries
...
- Ability to analyse and extract complex data sets from a number of different sources.
...
- Organise own day-to-day work tasks showing an ability to prioritise in order to achieve set timescales.
...
- Work collaboratively as part of an integrated team.
...
- Work within and keep up to date with National and Trust legislation, guidelines, policies, procedures, protocols and code of conduct relating to o
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