CNS Support Worker and Remote Surveillance Facilitator
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 08/09/2026
- Closes
- 22/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role involves supporting the Colorectal Specialist Nursing Team and managing the Remote Surveillance Programme for colorectal cancer patients. You will coordinate patient care, monitor investigations, and provide information and support to patients. The position requires liaison with multidisciplinary teams and maintaining accurate patient records to ensure safe and effective care.
Key responsibilities
- Support the delivery of personalised care services as part of the Personalised Care Team and Colorectal Nursing Team.
- Conduct Holistic Needs Assessments to identify what matters most to patients and signpost them to appropriate information, support services and self-management resources.
- Provide practical and emotional support to patients throughout their cancer pathway.
- Contribute to the planning and delivery of health and wellbeing events, promoting approved cancer information and support services.
- Support the Colorectal Clinical Nurse Specialists by assisting with patient care coordination and administrative activities.
- Liaise with multidisciplinary teams, primary care and community services to facilitate referrals and seamless patient care.
Essential criteria
- GCSE English and Maths (Grade A-C) or equivalent
- Relevant health or social care experience
- Agenda for Change Band 3 or equivalent
- Experience of multiprofessional working
- Experience of the use of data management
- Evidence of good communications skills
- Experience of coach/teaching patients and carers
- Understanding of person-centred care
- Experience in coordinating a patient workload
- Ability to manage difficult and emotionally charged conversations
- Effective organisation skills and prioritisation
- IT Skills
- Verbal and nonverbal communication skills
- Teamworking
- Accurate written communication
- Problem solving skills
- Ability to retrieve and collate information from multiple resources
- Physical qualities such as to meet the requirements of the role with any reasonable adjustments
- Empathy and emotional intelligence
- Ability to use initiative
- Observational skills
- Ability to ask sensitively about needs
- Demonstrate ability to meet Trust values
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
Desirable criteria
- Evidence of continued role development
- Coaching or teaching qualification
- Psychology or counselling qualification
- Charity sector experience
- Knowledge of IT systems including Somerset Cancer Registry-RMS
- Knowledge of cancer treatments, interventions & language
- Communication training - e.g. Sage and Thyme
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Kettering General Hospital NHS Foundation Trust
CNS Support Worker and Remote Surveillance Facilitator
The closing date is 22 September 2026
Job summary
Are you passionate about delivering high-quality patient care and making a real difference? We are looking for an enthusiastic, organised and compassionate individual to join our Colorectal Specialist Nursing Team.
This is an exciting opportunity to support patients throughout their colorectal cancer pathway while playing a key role in our Remote Surveillance Programme.
What you will do:
The Colorectal Specialist Nursing Team Support Worker will work as part of the ColorectalCancerCareTeam supporting registered practitioners to improve holistic care for people with cancer.
- Support the Colorectal Clinical Nurse Specialists in coordinating patient care.
- Manage the Remote Surveillance pathway for patients following colorectal cancer treatment.
- Monitor surveillance investigations and ensure patients receive timely follow-up.
- Contact patients by telephone to provide information, reassurance and appointment coordination.
- Liaise with multidisciplinary teams, GP practices and diagnostic departments.
- Maintain accurate patient records and update electronic systems.
- Support service improvement projects, audits and data collection.
- Help ensure patients receive safe, effective and person-centred care.
The Suppo
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