Virtual Fracture Coordinator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 15/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role supports the Virtual Fracture Clinic (VFC) service within Trauma & Orthopaedics. The coordinator will manage patient pathways, referrals, and appointments, ensuring accurate record-keeping and timely completion of clinic outcomes. They will liaise with various clinical and administrative teams to ensure seamless patient care and manage patient queries via multiple communication channels. The position requires an enthusiastic, flexible, and IT-literate individual with excellent communication skills.
Key responsibilities
- Support the effective day-to-day running of the Virtual Fracture Clinic (VFC) service.
- Coordinate patient pathways, manage referrals, and book appointments.
- Maintain accurate records and ensure all clinic outcomes and correspondence are completed within agreed timeframes.
- Review and action VFC outcomes, process referrals, and monitor clinic capacity.
- Coordinate imaging pathways and respond to patient queries via telephone, email, and digital platforms.
- Prioritise urgent actions, escalate pathway delays, and provide high-standard administrative support.
Essential criteria
- Good standard of education with a minimum of 5 'C' grade GCSE's (including English Language and Maths) or equivalent
- Understanding of Orthopaedic medical terminology
- Excellent communication skills, both written and verbal
- Ability to prioritise workload and work under pressure
- Experience booking appointments and managing patient pathways
- Experience dealing with patients and handling telephone queries
- Experience maintaining accurate records and databases
- Understanding of confidentiality and data protection requirements
- Ability to remain calm under pressure
- Reliable and able to manage competing priorities
- Strong attention to detail
Desirable criteria
- Competence in the use of various computer software packages
- Experience using digital communication platforms such as Accurx
- Experience of using hospital IT systems such as Careflow and eRS
- Knowledge of RTT pathways and NHS waiting time targets
- Ability to use initiative to improve processes
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £31,554 – £33,270 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
Whittington Hospital NHS Trust
Virtual Fracture Coordinator
The closing date is 28 September 2026
Job summary
Virtual Fracture Coordinator - Band 3
An exciting opportunity has arisen for a full time, well organised and enthusiastic individual to join the reception and admin team at the Trauma Orthopaedic department clinic 1b.
The department provides a friendly working environment with supportive and experienced colleagues.
You will be part of a team providing comprehensive, professional and efficient administrative support to enable achievement of local and national targets within Whittington Health.
You must be enthusiastic, flexible, quick to learn, IT literate, used to various office systems including Microsoft word and excel and have excellent communication skills.
Please find the full list of duties and responsibilities in the attached job description.
For further information please contact [contact details removed] - [phone number removed]
Main duties of the job
The VFC Coordinator will be responsible for supporting the effective day-to-day running of the Virtual Fracture Clinic (VFC) service within Trauma & Orthopaedics. This includes coordinating patient pathways, managing referrals, booking appointments, maintaining accurate records, and ensuring all clinic outcomes and correspondence are completed within agreed service timeframes.
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