Support medical secretary
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 17/09/2026
- Closes
- 23/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role involves providing administrative support to the Ophthalmology Injection Service. Key duties include processing referrals, maintaining patient databases, and coordinating communication between medical teams, patients, and GPs. The post holder will also manage medical records, handle secretarial tasks, and assist with waiting list coordination, often acting in the absence of the Injection support manager. Confidentiality and the ability to handle sensitive medical terminology are essential.
Key responsibilities
- Provide administrative support to the Ophthalmology Injection Service, processing referrals and maintaining patient databases.
- Coordinate communication between MDT members, patients, and GPs, handling sensitive medical terminology confidentially.
- Manage medical records, including accurate filing of results and correspondence, and ensure their security.
- Perform secretarial duties such as generating appointment letters, arranging interpreter bookings, and managing diaries.
- Assist with waiting list coordination, including adding patients, pre-booking investigations, and managing cancellations.
- Act as a first point of contact for enquiries and assist in rearranging clinical activity in the absence of the Injection support manager.
Essential criteria
- GCSE or equivalent in English and Maths - grade C or above
- Business Administration NVQ Level 3 or equivalent experience in a clerical environment
- Proven experience of working in administration, producing accurate documents to a high standard of presentation
Desirable criteria
- Previous experience / knowledge of speciality and proficient in the use of PAS systems
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 6d
Plenty of time to prepare a strong application.
Full advert · preview
The Dudley Group NHS Foundation Trust
Support medical secretary
The closing date is 23 September 2026
Job summary
We are looking for a highly motivated and enthusiastic Support Medical Secretary to provide administrative duties within the Ophthalmology Injection Service.
Main duties of the job
The post holder will provide administrative support to the injection service within the Ophthalmology department. They will be responsible for processing referrals into the service, maintaining waitlist lists, patient databases and co-ordinating communication between MDT members, patients and GPs. This will include highly sensitive and complex medical terminology with a need for confidentiality.
To be responsible for the receipt of consultant/medical staff, to action where appropriate or escalating any necessary items to the attention of the person concerned.
In the absence of the Injection support manager, assist in the rearrangement of clinical activity to accommodate planned and urgent leave, with the ability to prioritise a number of conflicting tasks, taking appropriate action to prevent or solve problems without supervision.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recr
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