Medical Secretary / Clinic Coordinator
At a glance
- Band
- Band 4
- Contract
- Fixed-term
- Pattern
- Full-time, Part-time, Home or remote working
- Posted
- 18/09/2026
- Closes
- 30/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This role provides comprehensive secretarial, PA, and clinic co-ordinating services to clinical teams. Key duties include managing diaries, coordinating clinic preparation, booking appointments, and producing clinic letters. The post holder will also handle patient and GP queries and support the lead medical secretary with various administrative tasks. It involves complex administrative tasks specific to the work area and updating patient information on the Trust's medical record system.
Essential criteria
- Educated to A Level or Level 3 Business Admin/IT qualification or equivalent experience including English GCSE pass at Grade 4 or above, Maths GCSE pass at Grade 4 or above
Desirable criteria
- IT specialist, health informatics qualification or equivalent
- Medical Terminology Certificate or equivalent
- Audio typing experience
- Experience of administrative work
- Prioritising, planning and organising own tasks
- Working within guidelines and developing administrative processes
- Customer service and dealing with enquiries in difficult situations
- Data entry and producing reports
- Experience of IT packages - Microsoft Office
- Secretarial and/or administrative including diary management, co-ordinating and arranging meetings, minute taking and developing templates.
- Allocate and monitor work of others
- Familiarity with Epic computer system
- Previous experience of working in the NHS
- Understanding confidentiality and data protection
- Understanding of customer services
- Office procedures
- Knowledge of Trust information systems
- Ability to work as part of a team
- Excellent communication skills including telephone, e-mail and face to face
- Ability to organise and manage own timekeeping to schedule and deadlines
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents, both electronic and hard copy
- Ability to show attention to detail and accuracy
- Willing to take on and learn new skills
- Accurate and speedy typing and keyboard skills
- Good organisation skills
- Ability to use own initiative and work autonomously
- Additional Requirements
- Demonstrate an understanding of Trust behaviour and values
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - Safe, Kind, Excellent.
- Educated to A Level or Level 3 Business Admin/IT qualification or equivalent experience including English GCSE pass at Grade 4 or above, Maths GCSE pass at Grade 4 or above
- IT specialist, health informatics qualification or equivalent
- Medical Terminology Certificate or equivalent
- Audio typing experience
- Experience of administrative work
- Prioritising, planning and organising own tasks
- Working within guidelines and developing administrative processes
- Customer service and dealing with enquiries in difficult situations
- Data entry and producing reports
- Experience of IT packages - Microsoft Office
- Secretarial and/or administrative including diary management, co-ordinating and arranging meetings, minute taking and developing templates.
- Allocate and monitor work of others
- Familiarity with Epic computer system
- Previous experience of working in the NHS
- Understanding confidentiality and data protection
- Understanding of customer services
- Office procedures
- Knowledge of Trust information systems
- Ability to work as part of a team
- Excellent communication skills including telephone, e-mail and face to face
- Ability to organise and manage own timekeeping to schedule and deadlines
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents, both electronic and hard copy
- Ability to show attention to detail and accuracy
- Willing to take on and learn new skills
- Accurate and speedy typing and keyboard skills
- Good organisation skills
- Ability to use own initiative and work autonomously
- Additional Requirements
- Demonstrate an understanding of Trust behaviour and values
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - Safe, Kind, Excellent.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 12d
Plenty of time to prepare a strong application.
Full advert · preview
Cambridge University Hospital NHS Foundation Trust
Medical Secretary / Clinic Coordinator
The closing date is 30 September 2026
Job summary
To provide a comprehensive secretarial, PA and clinic co-ordinating service to clinical members within the speciality, including coordinating clinic preparation, booking clinic appointments, producing clinic letters and other documents. Dealing with patient and GP queries and concerns in a sympathetic and constructive manner. Supporting lead medical secretary with PTL, Rotawatch and other tasks requested of them.
Main duties of the job
Provide comprehensive support to speciality clinical team, including diary management and coordinating and arranging meetings.
Carry out a range of complex administrative tasks specific to work area.
Check and update patient information on the Trust's medical record system (EPIC).
Ensure appointments, translator and transport requests are made when required.
Ensure new referrals are processed in line with Trust policy.
Updating national database with patient information for specially commissioned regional services.
Formatting, editing and generating letters using a variety of different methods, ensuring that all letters are linked to encounters, meeting deadlines including turnaround times.
Ensure all orders have been made from clinic appointments when required.
Ensure all appointments are
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