ICT Advanced Technical Engineer Specialist
At a glance
- Band
- Band 7
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 20/08/2026
- Closes
- 03/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role is for an ICT Advanced Technical Engineer Specialist, also acting as a Team Leader, within the End User Support Team. The successful candidate will manage staff across multiple sites, provide specialist technical support for Trust-wide services like Information Lifecycle Management and network infrastructure, and contribute to system development. It requires a self-motivated individual with strong technical skills and leadership abilities to ensure efficient ICT service delivery.
Key responsibilities
- Be the responsible ICT System Manager for specific highly specialised Trust-wide support services, including Central Information Lifecycle Management and Archiving System (ILM).
- Undertake network storage services/server architecture development and manage/implement related departmental projects.
- Regularly research and review/audit the status of Trust-wide data and voice network services to identify and report on complex technical issues.
- Provide specialist technical advice, guidance and support on all aspects of voice and data network, Data Storage Security, including backup/restore architectures.
- Be primarily responsible for the operation and support of Video distribution on the network (e.g., Video Conferencing and multicasting).
- Lead, coach, and manage the performance of the team, ensuring compliance with training and Trust policies.
Essential criteria
- Educated to MSc Degree level in a relevant ICT discipline, with experience in a similar role to this.
- Extensive experience may be taken into account in lieu of a formal Degree. Suitable experience must be in the ICT discipline, preferably in Network and Desktop support at a complex level.
- The ability to demonstrate extensive skills and knowledge as an ICT Support Specialist.
- Expert in-depth knowledge of Windows OS, network infrastructure, networked host computers, their configuration, uses, administration, support and maintenance and providing highly specialised support in a multi-protocol network services environment
- Highly self-motivated, self-starter
- Able to effectively interact and work at all levels with a wide range of professions including non-technical users, senior managers, suppliers, contractors, facilities management and medical staff
- Staff management
- Demonstrable experience of providing specialist network operating systems support, in particular Microsoft
- Able to assess, test, modify, adapt and design hardware and software solutions to meet supplied specifications or other requirements
- Have excellent communication and interpersonal skills with the ability to express highly complex technical information effectively [including to non-experts] both verbally and in writing
- Have a demonstrable conscientious and proactive approach to achieving quality outcomes
- Logical thinker who can effectively formulate plans and organise the implementation of new systems
- A high level of analytical and fault/problem-solving capability
Desirable criteria
- Any Microsoft Certification
- Professionally qualified in relevant CISCO or equivalent product specialities, must be valid
- Experience and knowledge of working in an NHS environment
- Able to contribute to strategic policy creation and formulate/document highly complex technical procedures
- Able to work effectively and independently, under pressure of deadlines and able to prioritise own workload and negotiate priorities
- A very able communicator and trainer across a wide range of complex and diverse issues on ICT services
Useful to know
Agenda for Change 2024/25 pays Band 7 at £46,148 – £52,809 a year, across England.
This advert: £58,133 – £65,261 — outside the standard scale; check for HCAS/London weighting.
Posted 10d ago · Closes in 5d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
An exciting opportunity for an enthusiastic and dynamic individual to join and help manage our ICT End User Support Team in this high profile team leadership and customer service oriented technical role, as an ICT Advanced Senior Technical Analyst / Team Leader.The ICT Advanced Senior Technical Analyst / Team Leader will report directly to the ICT End User Experience Support Manager. They will be responsible for staff management across multiple sites and undertake a wide array of tasks, both proactively and reactively as detailed in the Job description.
To achieve this you will be a self-motivated, enthusiastic and articulate person with the ability to work across sites and with a diverse range of stakeholders and harness the enthusiasm of your team to deliver more.This is a fantastic opportunity to join this forward-thinking Trust and be a part of our ongoing success.
Previous candidates need not apply.
Main duties of the job
- To be the responsible ICT System Manager for specific highly specialised Trust-wide support services including \[but not limited to\] the Trust's Central Information Lifecycle Management and Archiving System (ILM);
o To undertake network storage services/server architecture development and manage/implement related departmental projects as defined and agreed in specific objectives from time to time;
o To regularly externally resear
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