Administration Assistant
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Hours / week
- 22.5
- Posted
- 14/09/2026
- Closes
- 20/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role involves providing administrative support to the Community Paediatric Therapy Service, ensuring smooth delivery of services. Key tasks include communicating with patients, managing appointments, and maintaining patient data. The successful candidate will work under supervision, requiring excellent communication and organisational skills. Attention to detail and the ability to work independently or as part of a team are essential.
Essential criteria
- English Language and Maths qualification to GCSE Grade 4 or equivalent level qualification / relevant experience
- NVQ III Certificate (e.g. Business Administration, Secretarial Support etc.) or equivalent level qualifications / relevant experience
- RSA III or equivalent
- High standard of word processing skills (e.g. OCR / RSA III or equivalent level qualification / experience)
Desirable criteria
- ECDL or equivalent
- Knowledge & Experience
- Previous administrative/secretarial environment
- In-depth knowledge of Microsoft Office computer software packages (including databases and spreadsheets)
- Working Knowledge of NHS Systems e.g. SystmOne
- Understanding of medical terminology
- Willing to undertake necessary/additional training
- SystmOne
- Previous NHS experience
- Skills & Abilities
- Adaptable and flexible
- Able to work both as an individual and as part of a team
- Excellent organisational skills
- Good oral and written communication skills
- Able to follow written procedures
- Able to use all office equipment e.g. photocopier//phone/scanner
- Excellent customer care skills
- Numerate and accurate
- Excellent time keeping skills
- Ability to work on own initiative
- Works well under pressure and able to meet deadlines
- Self-motivated
- Articulate
- Qualifications & Education
- English Language and Maths qualification to GCSE Grade 4 or equivalent level qualification / relevant experience
- NVQ III Certificate (e.g. Business Administration, Secretarial Support etc.) or equivalent level qualifications / relevant experience
- RSA III or equivalent
- High standard of word processing skills (e.g. OCR / RSA III or equivalent level qualification / experience)
- ECDL or equivalent
- Knowledge & Experience
- Previous administrative/secretarial environment
- In-depth knowledge of Microsoft Office computer software packages (including databases and spreadsheets)
- Working Knowledge of NHS Systems e.g. SystmOne
- Understanding of medical terminology
- Willing to undertake necessary/additional training
- SystmOne
- Previous NHS experience
- Skills & Abilities
- Adaptable and flexible
- Able to work both as an individual and as part of a team
- Excellent organisational skills
- Good oral and written communication skills
- Able to follow written procedures
- Able to use all office equipment e.g. photocopier//phone/scanner
- Excellent customer care skills
- Numerate and accurate
- Excellent time keeping skills
- Ability to work on own initiative
- Works well under pressure and able to meet deadlines
- Self-motivated
- Articulate
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 6d
Plenty of time to prepare a strong application.
Full advert · preview
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Administration Assistant
The closing date is 20 September 2026
Job summary
We have an exciting opportunity within a supportive and welcoming Children's Physiotherapy and Occupational Therapy Team for an Administration Assistant.
You will contribute to the smooth delivery of the Community Paediatric Therapy Service at Regent Point through provision of appropriate administrative support to the team. To communicate with patients and relatives regarding appointments at the request of clinical staff and provide cover for the Administration Team Lead as required.
Working under the supervision of the Administration Team Lead, you will provide high quality administrative and system support to ensure service levels are always maintained.
Excellent communication and people skills are required to deliver this role effectively and you will need to demonstrate outstanding patient care in all your daily activities. At times you may be required to work independently, so attention to detail and the ability to follow department policies and procedures is essential.
As part of your role, you will be expected to demonstrate attributes such as the ability to work as part of a multi-disciplinary team and prioritising your workload to support the needs of the department. You must also be proficient in the use of Microsoft Office
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