Secure Services Receptionist
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Hours / week
- 20.5
- Posted
- 17/08/2026
- Closes
- 30/08/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role is for a motivated and enthusiastic Secure Services Receptionist at the Adult Secure Unit, Ravenswood House. You will be the first point of contact for service users, staff, and visitors, handling telephone enquiries and ensuring the effective functioning of safety and security systems. The position requires someone who enjoys meeting people, has a pleasant telephone manner, and can work both independently and as part of a small team. Full training will be provided, and the role includes weekend work.
Essential criteria
- *Good all round general education.
- *Good all round general education.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 13d ago · Closes in 1d
Applications close soon — apply now if this is a fit.
Full advert · preview
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Secure Services Receptionist
The closing date is 30 August 2026
Job summary
A great opportunity has arisen to appoint a motivated, enthusiastic and hardworking Secure Services Receptionist to our existing team at our Adult Secure Unit. We are looking for someone who enjoys meeting people, has a pleasant telephone manner, is able to work using their own initiative as well as working within a small team with the ability to cope during busy times. Working within a Secure Unit isn't just a job, it's a career a place where your ideas are listened to and your skills and successes are both valued and recognised.
Working at Ravenswood House, in this role you will be the first point of contact for all service users, staff and visitors to the unit and will be responsible for responding to all telephone enquiries appropriately.
Under the supervision of the Reception Manager the successful candidate will be responsible for the provision of a quality customer care service and will provide effective and efficient functioning of the safety and security systems within reception.
You will be expected to portray yourself in a manner which positively reflects the values of Trust and in a way, which will ensure that effective customer care exists with internal and external stakeholders.
Previous experience of working within a
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