Temporary Staffing - Bookings Co-ordinator
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 15/09/2026
- Closes
- 27/09/2026
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Role summary
The West London NHS Trust is seeking a highly skilled Band 4 Booking Co-ordinator for its Temporary Staffing Services. This role involves coordinating bank and agency cover for the trust in a demanding environment, providing a professional, effective, and efficient service. The successful candidate will develop and maintain professional working relationships with various stakeholders, including bank staff, managers, and agency suppliers. Proficiency in IT applications and excellent communication skills are essential for this role.
Essential criteria
- 5 GSCE's including English and maths or equivalent level of knowledge.
Desirable criteria
- Willing to undertake the ECDL and NVQ relating to customer care, administration
- 6- 12 months' experience of working in a customer focused environment, dealing with staff at all levels within and organisation
- Experience of working in a busy office environment
- To have worked within a team and can demonstrate effectiveness within that team.
- Experience of keeping accurate records of data for future analysis. Proficient in data entry tasks.
- Experience of working in the NHS
- Experience in booking shifts, working in temporary staffing or other similar experience
- A basic awareness of current issues around temporary staffing and how this can impact on daily practice.
- An awareness of contemporary issues in Temporary Staffing.
- Proficient IT skills especially word and outlook
- Proficient IT skills especially word and outlook
- Ability to communicate with diplomacy when raising issues/concerns with managers and bank staff.
- Ability to prioritise workload and manage time effectively working to very strict deadlines
- Ability to use own initiative and to take responsibility for a specific area of work
- Ability to make a positive contribution to team working
- The ability to liaise with senior members of staff effectively and professionally.
- Ability to work under pressure, stay calm in stressful situations
- Problem solving skills and ability to use own initiative
- To work flexibly within a busy team. Covering for team members as and when required
- A commitment to providing a professional, high quality service within a customer focused environment
- 5 GSCE's including English and maths or equivalent level of knowledge.
- Willing to undertake the ECDL and NVQ relating to customer care, administration
- 6- 12 months' experience of working in a customer focused environment, dealing with staff at all levels within and organisation
- Experience of working in a busy office environment
- To have worked within a team and can demonstrate effectiveness within that team.
- Experience of keeping accurate records of data for future analysis. Proficient in data entry tasks.
- Experience of working in the NHS
- Experience in booking shifts, working in temporary staffing or other similar experience
- A basic awareness of current issues around temporary staffing and how this can impact on daily practice.
- An awareness of contemporary issues in Temporary Staffing.
- Proficient IT skills especially word and outlook
- Proficient IT skills especially word and outlook
- Ability to communicate with diplomacy when raising issues/concerns with managers and bank staff.
- Ability to prioritise workload and manage time effectively working to very strict deadlines
- Ability to use own initiative and to take responsibility for a specific area of work
- Ability to make a positive contribution to team working
- The ability to liaise with senior members of staff effectively and professionally.
- Ability to work under pressure, stay calm in stressful situations
- Problem solving skills and ability to use own initiative
- To work flexibly within a busy team. Covering for team members as and when required
- A commitment to providing a professional, high quality service within a customer focused environment
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £33,262 – £36,027 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
West London NHS Trust
Temporary Staffing - Bookings Co-ordinator
The closing date is 27 September 2026
Job summary
The Temporary Staffing Services of West London NHS Trust is seeking to recruit a highly skilled Band 4 Booking Co-ordinator.
The post will require the successful candidate to co-ordinate bank and agency cover for the trust. The successful candidate will be required to work in a very challenging and demanding environment and to provide a professional, effective and efficient Temporary Staffing Service.
Excellent communication skills are essential as the post requires the ability to develop and maintain professional working relationships with Bank staff, Ward/Department Managers, Clinical Team Leader's, Senior staff, Agency suppliers as well as Human Resource colleagues.
The ideal candidate must be proficient with various IT applications in order to use the established E rostering process. Experience / Knowledge of working within a mental health environment is desirable as well as a good understanding of the current trends of the temporary workforce.
This is an excellent opportunity for someone who is looking to develop their experience and knowledge within the Temporary staffing sector within the NHS and be part of a dedicated team ensuring that all areas of the Trust are safely staffed.
Main duties of the job
The post holder will work as part
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