Administration Coordinator
At a glance
- Band
- Band 4
- Contract
- Fixed-term
- Pattern
- Part-time
- Posted
- 17/08/2026
- Closes
- 30/08/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role is an opportunity to join a dynamic and progressive Administration team at the Royal National ENT and Eastman Dental Hospital within UCLH. The successful candidate will provide administrative support to clinical staff and patients as part of a busy booking team. They will need excellent organizational skills, attention to detail, and strong communication abilities. The role requires a flexible team player to meet departmental demands and contribute to improving patient experience.
Essential criteria
- Educated to GCSE level or equivalent, with Grade C or above in English and Maths
- Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative environment.
- Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.
Desirable criteria
- NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.
- Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise (acquired through experience and/or training to Vocational level 4 or equivalent).
- Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery.
- Previous NHS experience, or experience of working in a healthcare setting.
- Knowledge and Qualifications
- Educated to GCSE level or equivalent, with Grade C or above in English and Maths
- Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative environment.
- Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.
- NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.
- Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise (acquired through experience and/or training to Vocational level 4 or equivalent).
- Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery.
- Previous NHS experience, or experience of working in a healthcare setting.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £34,186 – £37,389 — outside the standard scale; check for HCAS/London weighting.
Posted 13d ago · Closes in 1d
Applications close soon — apply now if this is a fit.
Full advert · preview
Job summary
This is an opportunity to join a dynamic and progressive Administration team at the Royal National ENT and Eastman Dental Hospital.It is an exciting time to join our patient administration workforce at UCLH. We are always improving processes and introducing new systems that will better support our dedicated administration teams to provide an excellent experience to patients and colleagues alike. We see change as a positive opportunity for improvement, and are looking for candidates who are flexible and adaptable, with a desire to help us along our journey.
Main duties of the job
We are looking for an enthusiastic, motivated and conscientious person to be part of a busy booking team providing administrative support to the clinical staff and patients. You will need to have an attention for detail, exceptional organizational skills and good verbal and written communication skills. You will be a team player with a flexible approach to work in order to meet the demands of the department. Applicants should have experience working in an Administration role
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our visi
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