Access to Health Records Team Leader
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time, Part-time, Job share, Flexible working
- Hours / week
- 37.5
- Posted
- 09/09/2026
- Closes
- 23/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
“THIS ROLE IS NOT ELIGIBLE FOR SPONSORSHIP.”Quoted verbatim from the source advert
Role summary
This role is for an organised and motivated Access to Health Records Team Leader to join the Information Governance team. You will lead a team responsible for managing Subject Access Requests (SAR) and ensuring timely and accurate access to medical records for patients, solicitors, and partner organisations. The position involves supervising daily operations, providing support and training, and ensuring compliance with data protection legislation. It's a fast-paced role requiring attention to detail, legislative understanding, and strong people skills, with flexible working options available.
Essential criteria
- Experience of adhering to targets
- Relevant NHS experience of the Data Protection Act
- Experience of HIS, EPR and Patient Centre
- Ability to prioritise workloads to tight deadlines
- Demonstrate experience of using Microsoft Word / Excel spreadsheets
- Day to day management and supervisory experience
Desirable criteria
- Ability to use Microsoft Office Packages
- Awareness of organisational policies, procedures and guidelines
- Customer service focused experience
- Excellent Communication Skills
- Ability to prioritise workload
- Able to communicate both written and verbally with all levels of staff
- Computer literate and knowledge of Microsoft Office
- Ability to deal sensitively with confidential information
- Excellent organisational skills
- Advanced keyboard skills
- Ability to use own initiative and work under direction
- Ability to work as part of a team
- Able to extract and analyse information from databases
- Knowledge of the NHS
- Knowledge of the Access to Health Records legislation
- Knowledge of the General Data Protection Regulations and the UK Data Protection Act
- Full knowledge of the Freedom of Information Act and Environmental Information Regulations
- Commitment to CPD
- Additional
- Speak English to an appropriate standard relevant to the role, i.e with confidence and accuracy, using correct sentence structures and vocabulary and without hesitation
- Flexible approach to work
- Hardworking
- Professional appearance / attitude
- Ability to remain calm under pressure
- Ability to travel independently to other locations within the Trust as required
- Ability to travel to other locations within the Trust
- Ability to handle difficult circumstances
- Full and clean UK Driving licence
- 5 GCSE's level 4-9 / Grade A*-C including Maths and English
- NVQ Level 3 in Business Administration or equivalent
- ECDL
- Experience of adhering to targets
- Relevant NHS experience of the Data Protection Act
- Experience of HIS, EPR and Patient Centre
- Ability to prioritise workloads to tight deadlines
- Demonstrate experience of using Microsoft Word / Excel spreadsheets
- Day to day management and supervisory experience
- Ability to use Microsoft Office Packages
- Awareness of organisational policies, procedures and guidelines
- Customer service focused experience
- Excellent Communication Skills
- Ability to prioritise workload
- Able to communicate both written and verbally with all levels of staff
- Computer literate and knowledge of Microsoft Office
- Ability to deal sensitively with confidential information
- Excellent organisational skills
- Advanced keyboard skills
- Ability to use own initiative and work under direction
- Ability to work as part of a team
- Able to extract and analyse information from databases
- Knowledge of the NHS
- Knowledge of the Access to Health Records legislation
- Knowledge of the General Data Protection Regulations and the UK Data Protection Act
- Full knowledge of the Freedom of Information Act and Environmental Information Regulations
- Commitment to CPD
- Additional
- Speak English to an appropriate standard relevant to the role, i.e with confidence and accuracy, using correct sentence structures and vocabulary and without hesitation
- Flexible approach to work
- Hardworking
- Professional appearance / attitude
- Ability to remain calm under pressure
- Ability to travel independently to other locations within the Trust as required
- Ability to travel to other locations within the Trust
- Ability to handle difficult circumstances
- Full and clean UK Driving licence
- 5 GCSE's level 4-9 / Grade A*-C including Maths and English
- NVQ Level 3 in Business Administration or equivalent
- ECDL
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Access to Health Records Team Leader
The closing date is 23 September 2026
Job summary
Are you an organised, motivated leader with a passion for delivering excellent service? We looking for an experienced and proactive Access to Health Records Team Leader to join our dynamic Information Governance team.
You'll lead a dedicated team responsible for managing Subject Access Requests (SAR) and ensuring patients, solicitors and partner organisations receive timely and accurate access to medical records. This is a fast-paced role where attention to detail, legislative understanding and people skills come together to make a real difference to patient care.
You'll support process improvements, mentor new team members and play a key part in maintaining high standards of data protection and service delivery.
We offer flexible working with a blend of office and home-based arrangements.
37.5 hours per week - Monday to Friday (no on call requirements).
If you thrive on problem solving, teamwork and delivering measurable impact - we'd love to hear from you.
Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment.
**Please note: Applicants who have previously been advised that they do not meet th
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