Service Support Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Posted
- 11/09/2026
- Closes
- 22/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role involves providing quality administrative services to the Children and Young Peoples administration team, supporting clinicians across multiple services. You will handle a diverse range of secretarial and administrative tasks, working with an experienced team to ensure high standards for patients, parents, and clinicians. Responsibilities include managing patient pathways, scheduling appointments, responding to enquiries, and ensuring accurate communication. The post covers services across the county, offering opportunities to enhance your skill set.
Key responsibilities
- Manage waiting lists to ensure timely access to appointments.
- Schedule, monitor, and manage appointments.
- Provide patients with accurate and timely information regarding appointments. Respond to patient enquiries and assist with appointment rescheduling or cancellations when required.
- Maintain effective communication between patients, and clinical teams.
- Record, update, and report patient and performance data using Trust information systems.
- Proficient in audio typing and transcribing reports and meeting minutes.
Essential criteria
- Level 3 vocational qualification in relevant subject or equivalent
- Level 3 Word processing or typing qualification or equivalent
- Excellent written and verbal communication skills - ability to liaise with staff and members of the public at all levels
- Excellent organisational skills - able to manage busy workload, prioritise work and have a good attention to detail
- Ability to establish and maintain working relationships at all levels internally and externally
- Knowledge of confidentiality and data protection Knowledge of medical terminology Page 7 of 8 legislation and is able to use discretion where necessary
- Knowledge and proficiency in use of relevant software packages including Excel, Word, Outlook
- Experience of working in a busy administrative environment, delivery a full range of secretarial and administrative procedures
- Previous experience of audio typing and transcribing of meeting minutes
- Previous experience of working towards targets/deadlines
- Previous experience of validating data against reports.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 12d
Plenty of time to prepare a strong application.
Full advert · preview
Lincolnshire Community Health Service NHS Trust
Service Support Administrator
The closing date is 22 September 2026
Job summary
Come and work in our Children and Young Peoples administration team providing quality administrative services to clinician across multiple services. You will be delivering a diverse range of secretarial and administrative tasks, working alongside a team of experienced and knowledgeable staff to ensure a high standard of service is delivered for patients, parents and clinicians. This post covers our services across the county and offers the opportunity to learn and enhance your skill set due to the diversity of the role.
You will be responsible for supporting patients from referral through to treatment by scheduling and managing appointments, monitoring patient pathways, responding to enquiries, and ensuring all information is communicated accurately and promptly. You will help maintain high standards of patient experience while supporting performance targets such as Referral to Treatment (RTT), 18 week waits.
Main duties of the job
- Manage waiting lists to ensure timely access to appointments
- Schedule, monitor, and manage appointments
- Provide patients with accurate and timely information regarding appointments. Respond to patient enquiries and assist with appointment rescheduling or cancellations when required.
- Maintain ef
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