Patient Pathway Adminstrator
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 10/09/2026
- Closes
- 24/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role provides high-standard, efficient, and comprehensive administrative support to clinical teams within the Respiratory Medicine Service. The post holder will manage all elements of the patient pathway, ensuring compliance with the Trust's Elective Access Policy and becoming familiar with outpatient pathways and RTT status codes. They will work collaboratively with the wider administrative team and clinical staff to deliver excellent patient care and contribute to service development.
Key responsibilities
- Provide primary administrative support to clinical staff and patients, including diary administration and correspondence.
- Act as a first point of contact for patients, relatives, GPs, and other agencies via telephone and email.
- Use Trust digital transcription systems to produce high-quality clinical correspondence.
- Open and prioritise incoming post, ensuring urgent items are actioned and escalated when necessary.
- Maintain accurate and current filing systems and electronic databases, including EPR.
- Work with the administrative team and clinical staff to ensure patients are admitted within access targets and assist with managing patient tracking lists.
Essential criteria
- 5 GCSEs
- NHS Experience
- Excellent Communication Skills
- IT Literate, including use of EPR
- Experience of working in fast paced environment
- Ability to work under time sensitive pressures
Desirable criteria
- Experience working with the public in a professional setting, both face-to-face and on the telephone.
- Awareness of Trust values and demonstrates behaviours aligned to these.
- Knowledge of NHS cancer pathways
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Oxford University Hospitals NHS Foundation Trust
Patient Pathway Adminstrator
The closing date is 24 September 2026
Job summary
The purpose of this role is to provide high standard, efficient and comprehensive support to clinical teams within the Respiratory Medicine Service. The post holder is responsible for managing all elements of the patient pathway in line with the Trust's Elective Access Policy. They will become familiar with different outpatient pathways and referral to treatment (RTT) status codes. The post holder is expected to work within the wider administrative team and alongside clinical staff to deliver a high standard of patient care and proactively contribute to the ongoing development and improvement of the service.
Main duties of the job
- Provide primary administrative support to all clinical staff, primarily consultants, and all patients under their care, including diary administration, correspondence support and other administrative duties as required.
- Act as a first point of contact on the telephone and by email for patients, relatives, GPs and any other relevant agencies, answering or re-directing queries in a timely manner, as appropriate. Similarly, responding to queries from elsewhere in the Trust, for example, the Patient Contact Centre, and ensuring these agencies are informed of any changes to local processes.
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