Administrative Assistant (PHRP Carlisle)
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 02/09/2026
- Closes
- 16/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This Administrative Assistant role supports the Physical Health and Rehabilitation Service (PHRPs) in Carlisle. The post holder will be the first point of contact for the service, providing comprehensive administrative support including typing, minute taking, filing, diary management, and arranging meetings. They will also handle telephone calls from clients and input data into electronic patient records. The role is part-time, up to 22.5 hours per week, with negotiable hours between Monday and Friday, 9:00-17:00.
Essential criteria
- NVQ Business and Admin Level 3, or equivalent experience
- GCSE English, Grade C and above
Desirable criteria
- ECDL, or equivalent
- GCSE Maths, Grade C and above
- Previous file management - electronic and paper
- Diary management
- Experience of working with a clinical record of care
- Experience of planning and facilitating meetings, including minute taking
- Experience of having worked with data/ Excel packages
- Experience of working in Health or Social Care service
- Experience or training/ supporting less experienced staff
- Understanding of confidentiality issues
- Importance of accurate record keeping
- Awareness of clinical governance/ audit
- Awareness of Data Protection legislation
- IT awareness
- Skills and Aptitudes
- Dealing with service users and carers in an understanding, efficient and effective manner
- Convey a professional image
- Excellent written and verbal communication skills
- Excellent team working skills
- Effective interpersonal skills.
- Good customer service skills.
- Flexible approach
- Experience of working across cultures and religions
- Work as part of a team
- Must be willing to travel to various locations across the county independently, and attend training and meetings as required
- Act in ways that support equality and value diversity
- NVQ Business and Admin Level 3, or equivalent experience
- GCSE English, Grade C and above
- ECDL, or equivalent
- GCSE Maths, Grade C and above
- Previous file management - electronic and paper
- Diary management
- Experience of working with a clinical record of care
- Experience of planning and facilitating meetings, including minute taking
- Experience of having worked with data/ Excel packages
- Experience of working in Health or Social Care service
- Experience or training/ supporting less experienced staff
- Understanding of confidentiality issues
- Importance of accurate record keeping
- Awareness of clinical governance/ audit
- Awareness of Data Protection legislation
- IT awareness
- Skills and Aptitudes
- Dealing with service users and carers in an understanding, efficient and effective manner
- Convey a professional image
- Excellent written and verbal communication skills
- Excellent team working skills
- Effective interpersonal skills.
- Good customer service skills.
- Flexible approach
- Experience of working across cultures and religions
- Work as part of a team
- Must be willing to travel to various locations across the county independently, and attend training and meetings as required
- Act in ways that support equality and value diversity
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 5d ago · Closes in 10d
Plenty of time to prepare a strong application.
Full advert · preview
North Cumbria Integrated Care NHS Foundation Trust
Administrative Assistant (PHRP Carlisle)
The closing date is 16 September 2026
Job summary
Administrative Assistant - Band 3 - Carlisle
Up to 22.5 hours available. Mon-Fri between 9:00-17:00. Hours negotiable within office times.
An exciting opportunity has arisen to work as part of a busy administrative team in support of the Physical Health and Rehabilitation Service.
The overall service is comprised of five core service areas:
- Persistent Physical Symptoms Service (PPSS)
- Familiar Faces Service (FF)
- Locality - Long Term Conditions Psychology
- The Wellbeing Service
- Neuropsychology and Stroke Wellbeing.
The service offers specialist input to adult patients across Cumbria who experience psychological difficulties relating to their physical health.
This post holder will work as part of the administration team, supporting the patient administration, service leads, and practitioners. There will be close liaison with the existing admin support based in Keswick and Carlisle, as well as the wider Physical Health Psychology operational team.
Main duties of the job
The post holder will act as first point of communication for the Physical Health and Rehabilitation Psychology Service (PHRPs).
The post holder will be expected to provide a full range of administrative assistance in support of the service
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.