Healthcare Support Worker - New Forrest Ward
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Part-time
- Posted
- 01/09/2026
- Closes
- 13/09/2026
Sponsorship verdict
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Role summary
This role involves working as a Senior Healthcare Support Worker within a multidisciplinary team on New Forrest Ward, assisting registered nurses with patient care. Duties include observing vital signs, providing personal care, supporting nutrition, and maintaining patient comfort. The successful candidate will learn new clinical skills in a supportive environment, contributing to high standards of individualized care for patients on the Diabetic and Endocrinology ward. The position requires shift work, including nights, weekends, and bank holidays.
Key responsibilities
- Observing, monitoring and recording of all vital signs using the NEWS2 assessment tool
- Providing personal care to patients to meet personal hygiene
- Supporting patients with nutrition, feeding and assisting with fluids
- Emptying catheter bags and recording output
- Working under supervision of a registered nurse completing patient documentation
- To participate in discussions and projects that will benefit the team, the patients and the department as a whole
Essential criteria
- NVQ Level 3 in Health & Social Care or equivalent
- Previous experience in a care environment or able to demonstrate a caring nature/ life experience
- Understands the need for strict confidentiality
- Basic computer/keyboard skills
- Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
- Good interpersonal and communication skills
- Able to prioritise and organise work
- Able to work under instruction, under pressure and as part of a team
- Record keeping competency in handwritten and electronic records
- Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
- Able to manage stress in themselves and others
- Able to offer support at times of emotional distress
- Willingness to undertake new skills and training
- Able to work as a team member or independently
- Ability to adapt behaviour to changing and challenging situations
- To be flexible, adaptable, reliable and punctual
- The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust
Desirable criteria
- Care certificate
- English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills
- Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health
- Healthcare competencies appropriate to area of work
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 6d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
Torbay and South Devon NHS Foundation Trust
Healthcare Support Worker - New Forrest Ward
The closing date is 13 September 2026
Job summary
As a Senior Healthcare Support Worker with Torbay and South Devon NHS Foundation Trust, you will be working together as part of a multidisciplinary, professional team to assist the registered nurses and senior clinical staff in the planning, delivery and evaluation of care.
Our staff are committed to providing high standards of individualised care for the people who use our services, whilst maintaining their privacy and dignity at all times.
HCSWs will have a great opportunity to learn new clinical skills in a supportive environment with an enthusiastic team for developing staff, with the potential for progression within the role.
Main duties of the job
- Observing, monitoring and recording of all vital signs using the NEWS2 assessment tool
- Providing personal care to patients to meet personal hygiene
- Supporting patients with nutrition, feeding and assisting with fluids
- Supporting patients with comfort
- Emptying catheter bags and recording output****
- Working under supervision of a registered nurse completing patient documentation
- To participate in discussions and projects that will benefit the team, the patients and the department as a whole
- Helping to facilitate the development of the service as part
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