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Band 3
Full-time

Band 3 Senior Administrator - North/West EIP

Birmingham and Solihull Mental Health NHS Foundation TrustFinch Road Primary Care Centre, 2 Finch Road, Birmingham, B19 1HS, United Kingdom£25,760 - £27,476Closes 15/09/2026

At a glance

Band
Band 3
Contract
Permanent
Pattern
Full-time
Posted
08/09/2026
Closes
15/09/2026

Sponsorship verdict

This advert explicitly states that sponsorship is not offered.

The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.

Role summary

This Senior Administrator role supports the efficient running of the service by providing high-quality, patient-focused administrative support. The postholder will manage patient enquiries, maintain accurate records, and support appointment and referral processes. They will also prepare documentation, coordinate meetings, and act as a key point of contact for stakeholders. This role is crucial for ensuring smooth administrative processes and supporting staff in delivering high-quality patient care.

Essential criteria

  • At least 2 years administrative experience
  • Experience of Microsoft Office Package
  • Audio Typing Experience
  • Good command of written English
  • Knowledge and Understanding of information Governance and Date Protection
  • Good general level of education - 5 GCSE's including Maths and English

Desirable criteria

  • Business / Administration NVQ level 3 or equivalent experience
  • Minute taking and attending meetings
  • Senior Administration experience
  • Working knowledge of medical terminology
  • At least 2 years administrative experience
  • Experience of Microsoft Office Package
  • Audio Typing Experience
  • Good command of written English
  • Knowledge and Understanding of information Governance and Date Protection
  • Good general level of education - 5 GCSE's including Maths and English
  • Business / Administration NVQ level 3 or equivalent experience
  • Minute taking and attending meetings
  • Senior Administration experience
  • Working knowledge of medical terminology

Useful to know

Band 3 pay context

Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.

This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.

Application window

Posted 1d ago · Closes in 7d

Plenty of time to prepare a strong application.

Full advert · preview

Birmingham and Solihull Mental Health NHS Foundation Trust

Band 3 Senior Administrator - North/West EIP

The closing date is 15 September 2026

Job summary

The Senior Administrator plays a vital role in supporting the smooth and efficient running of the service. Working as part of a busy administrative team, the postholder will provide high-quality, patient-focused administrative support to ensure the delivery of safe, effective, and well-coordinated care.

The role involves managing a wide range of administrative duties, including handling patient enquiries, maintaining accurate records, supporting appointment and referral processes, and ensuring timely communication between clinical teams, patients, and external partners. The Senior Administrator will act as a key point of contact within the department, helping to coordinate daily workflows and contributing to the overall efficiency of the service.

The postholder will be expected to work proactively, use their initiative, and demonstrate strong organisational and communication skills. They will support colleagues across the team, uphold confidentiality and data protection standards, and ensure that administrative tasks are completed to a high standard and within required timeframes.

This is a crucial role that underpins patient care by ensuring that administrative processes run smoothly, information is accurate a

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